Website TFG (The Foschini Group)
TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises … read moreof the following 22 exciting retail brands; @home, @homelivingpace, American Swiss, Charles & Keith, Colette, DonnaClaire, Duesouth, Exact, Fabiani, The FIX, Foschini, G-star Raw, hi, Markham, Mat & May, Next, Phase Eight, SODA Bloc, sportscene, Sterns, Totalsports and Whistles. Cape Town, Western Cape
Key Responsibilities:
Correspond to all incoming queries (telephonic/e-mail) and action accordingly
Analysis of customer TFG accounts relating to debits and credits
Processing of DETS reports (Bank Reports)
Validating, preparing and processing of customer/agency refunds
Tracing and Allocating customer account payments from different sources
Providing support to internal/external customers within agreed SLA response times
Providing the necessary support relating to the life cycle of an employee account
To understand and correct suspended/rejected transactions from stores and head office
Qualifications and Experience:
Matric qualification
Finance related qualification [advantageous]
2 Years Administration experience
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Apply via company website ( http://www.tfg.co.za ) or