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Description
The Delivery Manager in Client Technology will be responsible for planning, managing, and leading the delivery of multiple initiatives from initiation to completion. This role involves regular progress and status reporting on all assigned change platform delivery across our technology platforms. The Delivery Manager will proactively identify, report, and manage all risks, issues, and changes that may impact on the initiative’s outcomes. Additionally, the role includes leading a team of delivery managers and ensuring adherence to group policies for the division.
Key Responsibilities
Plan, manage, and lead the delivery of multiple initiatives.
Regularly report progress and status on all assigned change platform delivery.
Proactively identify, report, and manage risks, issues, and changes.
Lead a team of delivery managers.
Ensure adherence to group policies for the division.
Collaborate with various teams to ensure efficient processes and meet customer expectations.
Facilitate communication and manage stakeholder relationships across business and technical teams.
Coordinate projects, manage resources, and allocate tasks effectively.
Key Requirements and Skills
Minimum of 5 years of experience managing projects, including cross-functional delivery teams.
Experience with SDLC and Project Lifecycle Management.
Knowledge and experience with structured, agile, and/or lean project management methodologies.
Strong verbal and written communication skills.
Strong organizational skills and the ability to manage multiple priorities under pressure.
Analytical and problem-solving abilities.
Strong understanding of delivery processes and logistics.
Ability to manage multiple tasks simultaneously.
Ability to work independently and in a team environment.
Experience in project coordination, team leadership, or a similar role.
Project management certification and experience (PMI) are essential.
Certifications such as Certified ScrumMaster or Project Management Professional are beneficial.
Optional (Advantageous) Requirements
Tertiary qualifications in Project Management, Business, IT, Computer Science, or related field.
Agile certification.
Banking and Financial Services experience.
PMI / Prince2 Project Management certification.
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