Website HomeChoice Holdings Limited
HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid… read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800
Description
homechoice is a leading South African homeware retailer.
For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
The ideal candidate for this role will be responsible for analysing business needs, designing and developing learning programmes and updating existing programmes where needed.
Furthermore, the candidate will be responsible for facilitating learning programmes (including learnership and management programmes) as well as evaluating the effectiveness post implementation.
What you will love doing in this role
Analyse the need for learning programmes and materials
Conduct training needs analysis in consultation with business partners
Determine desired business outcomes
Link desired outcomes with employee behavior
Identify and evaluate competencies
Determine performance gaps
Prioritize training needs
Apply robust training methodology
Design learning programmes and materials
Taking into account Adult Learning principles
Design online learning curriculums that incorporate a blended learning methodology
Consider alternative training methods (on the job, coaching and mentoring, classroom, e-learning)
Develop learning programmes and materials
Clearly define learning objectives using the SMART model
Differentiate between learning objectives, e.g. knowledge, skills or attitudes
Apply the Kolb and / or Honey & Mumford learning cycle methodology
Implement learning programmes and materials
Facilitate learning programmes in line with best practice
Accommodate different learning styles
Motivate and inspire learners by using a variety learning resources
Facilitate learning in line with policy and best practice in order to achieve learning outcomes.
Facilitate learnership and team leader development programmes.
Facilitate learnership and team leader development programmes.
Coach and mentor learners where applicable
Facilitate and manage online discussion forums via the LMS
Evaluate learning programmes and materials
Conduct learning assessment using a variety of assessments types and methods
Evaluate learning impact using a variety of methods (looking at quantitative & qualitative measures)
Develop learning assessment tools
Review and update learning programmes and materials
Review feedback from business partners and update learning programmes to ensure fit for purpose and business requirements
Customise generic learning material for internal purposes
Consult regularly with allocated business partners to build and maintain working relationships
Administration
Co-coordinating & scheduling training interventions (including delegates, venues and resources required)
Manage attendance registers
Submit comprehensive monthly report
Own the administrative duties related to training including scheduling delegates, completing attendance registers and comprehensively reporting on programmes
Requirements
What we will love about you
Communication & Influence
Planning & Organizing
Team Leadership
Delivering Quality Results
What you’ll need to do this role
Grade 12/NQF 4
2+ years working experience in a Warehouse
3-5 years of working experience in Learning and Development as a Facilitator
2 years working experience in facilitating management and learnership programmes
Health and Safety Certificate
Behaviours we love
Wow my customer
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun
go to method of application »
Apply via company website ( http://www.homechoice.co.za/ ) or