Website Lindt and Sprungli
The Lindt & Sprüngli Group – premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, i… read moret has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 32 subsidiary companies and branch offices, in more than 500 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,000 employees, the Lindt & Sprüngli Group reported sales of CHF 4.97 billion in 2022. Website http://www.lindt-spruengli.com/
Key Responsibilities
Achieve monthly, quarterly & yearly Sales budgets
Ensuring that expense budgets as set are not exceeded
Ensure that all expected call rate of ±8 calls per day is maintained
Ensuring that all pre-call preparations are done and proper planning for each call
Planning includes weekly, cyclical, and yearly planning
Weekly call cycle
Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets)
All calls to have the following activities planned:
Placing of all orders
Stock counts are updated and correct
Listed items – customer compliance
Merchandising
Shelf health
Price Indicator labels current and correct
Shelf trays are clean and in good shape
Stock pressure
Stock rotation (no expired stock found, action taken with near dated stock)
Correct Layout
In store display maintained
Point of sale material management
Promotional material is available and meets Quality standards
Build relationship with Store manager, Regional manager and all relevant staff that has influence on orders and shelf space
Negotiating of free displays and increase shelf space
Promotional Review
On every call during the promotional period progress must be discussed with the manager/owner of the store
Make use of COGNOS and IRI data provided to discuss performance
Negotiated promotional elements must include:
Increased shelf space
Moving to eye level if not already on eye level
Gondola end display or on Shelf display
Reduction in the Retail Selling price
Increase in stock holding
Sales out of the customer must be monitored
Reports to be completed via handheld device while calling on customers
Monthly reports by area performance, reasons for success and failures
Action plans for underperforming stores
Make use of the handheld device to collate and keep accurate data on calls completed and customers information
Working closely with our Merchandising partners
Being responsible for the supervision, ongoing training of merchandisers in store
Being in contact with the RSM daily
Reporting of non-compliance to L&S Regional Sales Manager
Make use of COGNOS and IRI data provided in negotiations
Requirements
Project management skills
Ideas and solutions driven
Confident, assertive self-starter with a drive for results and highly motivated
Entrepreneurial spirit with good communication and negotiation skills
Structured organizational skills
Ability to work under pressure and meet tight deadlines
Ability to work in collaboration with agencies and customers
Understanding of consumers, competitors, and market dynamics
Strong presentation skills
Excellent interpersonal skills (written and verbal)
Extremely detail-oriented
Excellent planning and computer skills
Ability to work independently and within a team to communicate with team members and management on a daily basis
Ability to be a team player in a dynamic, fast-paced environment
Qualifications/experience
A minimum of two years’ relevant experience
Experience working in the following accounts:
Woolworths
Pick n Pay
Checkers
Spar
Dischem
Clicks
Makro
Relevant diploma/ degree would be advantageous
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