Blue Label Telecoms
Description
Job Purpose
Be part of a company that powers connectivity and access to essential services across the country.
At Cigicell, we’re looking for an experienced Key Account and Sales Manager to join our high-performing team and lead strategic account management efforts to drive revenue, customer satisfaction, and long-term partnerships.
Responsibilities
Managing major customer accounts: Build and grow key relationships with municipalities, mid-tier companies, and corporate partners.
Identifying sales opportunities: Develop personal networks, represent the company at trade shows, and deliver compelling customer solutions.
Strategic account planning: Implement relationship management plans and ensure alignment with client needs and organisational goals.
Championing customer experience: Act as a voice of the customer internally, ensuring continuous service improvement.
CRM and data management: Ensure high-quality and up-to-date customer data to support growth and retention.
Sales presentations & negotiations: Tailor solutions and value propositions to client needs and negotiate effectively.
Requirements
We’re Looking for Someone Who:
Has 5+ years of sales experience, ideally within the municipal environment.
Understands how municipalities operate — this is essential.
Brings strong account management and business development skills.
People Management experience
Demonstrates a customer-first mindset with proven ability to drive results.
Is highly skilled in building networks, navigating complex clients, and solving challenges proactively.
Has a relevant university degree (or equivalent).
You’ll Excel If You:
Lead with confidence and influence cross-functional collaboration.
Are action-oriented, organised, and committed to excellence.
Bring insights that connect our solutions to client needs and market changes.
Have a strong understanding of CRM systems, sales strategies, and stakeholder management.
Education
Matric – Essential
Relevant bachelor’s degree or equivalent
Experience
The incumbent must have at least five (5) years sales experience in municipal environment.
Knowledge of how a municipality operates is a definite requirement.
Managerial experience – Advantageous.
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