Website Human Accent
Human Accent is part of The Accent Group, where our purpose is to create a world where everyone wins. We are guided by a set of unwavering values that drive our actions and enable us to make a positive impact on individuals, organisations, and communities alike. At… read more the heart of our endeavours lie our core values—Bravery, Curiosity, Connection, Building, and Compassion—serving as the bedrock of our commitment to excellence and compassion in everything we do. Human Accent stands tall as a premier Talent Search and Management Consultancy. We possess an unwavering focus on unlocking the true potential of the talent in your business. We are talent hunters guided by meticulous attention and innovative approaches. We specialise in the end to end management of the talent life cycle from talent acquisition, talent assessment and mapping, succession, development plans to talent analytics needed to measure real success.
MAIN PURPOSE OF THE POSITION
To serve as the central hub for managing all client-related inquiries and service requests and coordinating seamless communication across departments. This includes address client complaints, manage health and safety incidents, handle material requests, oversee machinery repairs, engage subcontractors, and ensure timely delivery of services and resources in line with operational requirements.
Qualifications:
A minimum of a high school diploma or equivalent (required);
A minimum of relevant qualifications in operations management or facilities management (preferred).
Certification in Health & Safety practices.
Experience, Knowledge & Skills:
Minimum 2 years of experience in a similar role within the security, cleaning, or facilities management industry.
Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous).
Intermediate competence in MS Office
Knowledge of security and cleaning industry standards and practices.
Key Performance Areas:
Efficiently handle and resolve client complaints promptly
Manage health and safety incidents
Material requests & inventory coordination
Equipment repairs & maintenance
Subcontractor coordination
Process the monthly site chemical and consumable goods requisitions
Engage subcontractors for specialised services outside the company’s capabilities
Apply via company website ( https://humanaccent.co.za/who-we-are/ ) or
humanaccent.simplify.hr