Website SGS
SGS South Africa was established in 1949. Today, we are South Africa’s leading inspection, testing, verification and certification company. Our network of offices and laboratories, strategically located around the country, enables us to serve clients in every region, including Gauteng, Mpumalanga… read more, North-West Province, Limpopo, Western Cape, Eastern Cape, KwaZulu Natal, Northern Cape and Free State. We provide comprehensive solutions for a wide range of industries: Mining Governments and institutions Consumer and retail Agricultural Industrial Oil, gas and chemical We also offer a complete range of systems and services certification, as well as training. Mining Since the 1960s, services for the mining industry have formed a major part of our activities. A number of acquisitions have allowed us to further extend our services in this sector. Our acquisition of Lakefield Research Limited in 2002 has enabled us to offer laboratory and metallurgical services. With the acquisition of Johannesburg-based Time Mining Group in 2014, we are able to offer project management, design, development and operations for small scale projects. We acquired the assets of Bateman Projects in 2016. SGS Bateman specializes in providing process plant design and engineering, project management and commissioning, and optimization services for mineral processing plants. Its activities cover a variety of minerals including gold, iron ore, copper, uranium and coal. Based in Johannesburg and active throughout South Africa and sub-Saharan Africa, it also provides specialized project services in other parts of the world. Our acquisition of Matrolab Group, based in Pretoria, was finalized in 2016. SGS Matrolab is now a leading engineering and construction materials company serving consulting engineers, construction companies and public authorities. In addition to its network of offices and commercial and onsite laboratories in South Africa, it has registered offices in Mozambique and Botswana. Harrowdene Office Park, Building No 1, Western Service Road, Woodmead, 2191, South Africa
Job Description
Primary Responsibilities
In conjunction with the business strategy set by the Business Assurance (BA) Business Manager and Operations Manager, the Planning Administrator will be responsible to plan and schedule audits for customers in accordance with the Business Assurance QMS, GSP and GPP business procedures, as well as levels 1, 2 and 3 audits for the Business Assurance division and perform too, the back-office certification process from receipt of Contract through to the notification of audits to clients.
Specific Responsibilities
Planning/Scheduling:
Receive Sales Pack/Proposal, Purchase Order and ensure that all documents are added to the relevant SharePoint Client Folder.
Plan all relevant applicable services for all new and existing customers as per Business Assurance standards.
Liaise with clients on suitable dates and service confirmations.
Plan supplementary visits or services as required. (Where applicable)
Administer new clients in accordance with relevant required procedures. (Where applicable)
Allocate competent resources and allocate planned activities based on the applicable codes and standards, qualification, expertise, approval from affiliate (where relevant) and workload allows.
Plan services to ensure that monthly budgets are met.
Plan Assessments/Renewals and relevant services over the required time period as per the cycle requirements.
Maintenance and monitoring of the applicable service dates in the diary. This includes the man-days, management, postponements, cancellations, and control of diary changes on the live SharePoint diary.
Doing travel arrangements for resource including visa applications, forex, business letters, etc.
Managing, updating applicable platforms and scheme specific databases with audit pack documents and information.
Resource Finalisation
Issue relevant confirmation documents / request quote to resource for expenses.
Administrator to submit signed confirmation documents / quote to finance for Purchase Order generation.
Post Service Admin
Ensure that all post service documents are provided to post service and Finance departments.
General Admin
Acquaint yourself with the relevant online systems applicable to your department.
Keep finance informed of any Client contact detail changes. (Where applicable)
Deal with or escalate client queries and complaints relating to services.
Monthly report as required to the Operations Manager.
Provide assistance to all Managers, Stakeholders and Colleagues when required.
Perform all duties in accordance with the SGS Statement of Integrity.
Compliance to all relevant Business Assurance operational policies and procedures.
Adhere to SGS policies, procedures as well as any other instructions, either verbal or in writing to yourself.
Adhere to all quality and safety requirements of the SGS management system.
Qualifications
Education
National Senior Certificate (Matric Grade 12)
Experience
Min 5 years administrative experience.
Strong service industry background with small team involvement.
Client and supplier liaison experience.
Experience of working in a team environment.
Working within a quality management system
Project management experience advantageous
Additional Information
Required Skills and Experience
Project management and planning
Attention to detail.
Organizational and record-keeping skills
Customer focus and service orientation
Basic budget comprehension
Administrative skills
Interpersonal skills
Works well under pressure.
Excellent computer literacy in Excel, Word, Outlook, PowerPoint
Excellent communication skills
Excellent English communication: Speaking, reading, writing.
Apply via company website ( www.sgs.co.za/ ) or
jobs.smartrecruiters.com