Website Nurture Brands
Nurture Brands was established by EXEO Capital, to provide investors with a platform through which they can invest in the leading functional- and convenience food producers in Southern Africa. The need for “convenience” is being driven by rapid urbanization and changing consumer habits. The N… read moreurture Brands strategy is to invest in companies that focus on providing food products and related services in this rapidly changing consumer environment. Sustainability and Innovation will be at the heart of the Nurture Brands strategy. We have the luxury of establishing an ethos and value system that provide a sound basis for Nurture Brands as an investment holding company, to be a driving force in the Southern African food system of sustainability through innovation. The Nurture Brands Group will ultimately consist of a number of themed “clusters” under which a number of related businesses we invest in will be grouped to maximise their impact and synergy. Nurture Brands is led by a seasoned board of directors that have more than 100 years of food- & investment experience between them.
Responsibilities:
Provide first and second-line IT support to all users (hardware, software, network, and mobile devices).
Manage and resolve Helpdesk tickets within agreed timeframes.
Maintain and support servers, networks, Wi-Fi, and firewall infrastructure.
Install and configure desktops, laptops, printers, and AV equipment.
Oversee daily backups and conduct routine system maintenance.
Liaise with external service providers and manage vendor relationships.
Create and maintain user-friendly IT guides and FAQs.
Procure IT equipment and manage stock levels.
Requirements
What are we looking for:
A+ and N+ (CompTIA), with MCSE highly advantageous.
3 – 4 years in an IT Helpdesk / Technical Support role, with exposure to both hardware and software support environments.
Active Directory within a Hyper-V environment.
OS Server Support (Microsoft Platforms)
Capable of prioritizing tasks and managing time effectively to meet deadlines and achieve objectives.
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