Learning and Development Specialist

  • Full Time
  • KwaZulu-Natal
  • Applications have closed

Website iKhokha

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible… read more. Umhlanga Ridgeview Building, 1 Nokwe Avenue, Umhlanga Ridge, Durban, Kwazulu Natal 4319, ZA

Job Description

You’ll be the architect of growth, working alongside the Learning Manager to craft and deliver learning solutions that actually make a difference. From spotting training needs to diving into analytics, developing engaging training material, and running impactful programs, you’ll help turn potential into performance.
It’s not just about upskilling—it’s about future-proofing our people and making sure every learning experience leaves a lasting mark on the iK Tribe. 

In addition to the above, you will: 

Planning & Coordination: 

Sourcing details or service providers for learning and development interventions as defined by the learning objectives, alongside the Learning coordinator 
Brief service providers on the specific requirements of the programmes 
Communicate with stakeholders on course details 
Manage delegates responses for the relevant courses 
Assist in facilitating, collecting, capturing and sorting of any information arising from the training needs analysis 
Ensuring the project management boards where projects are managed are up to date 
Co-ordinate in-house and external training 
Preparing the training facilities (if internal or at an offsite venue) 
Organise travel, catering and accommodation requirements for service providers and or delegates 
Ownership of the training calendar/ plan for the year and assist in initiating these planned sessions 
Manage and facilitate the monthly induction programme for the business, including preparation of the induction presentation manual;  
Co-ordinate diaries for the Learning Manager and induction presenters 

Learning & Development:  

Develop a competency frame, training needs analysis and a training matrix 
Work with finance to reconcile accounts relating to external service providers 
Produce compelling learning material using in house capacity or external service providers where necessary 
Collaborate with subject matter experts across the business to create learning material 
Proactively prepares creative and high impact communications to entice learners to engagement 
Ensure adherence to relevant legislation 
Support initiatives to drive a learning culture 
Liaise with the relevant SETAs for any skills programmes 
Support the business units with graduate programme initiatives and Learnership programmes 
Maintain the learning policy on an ongoing basis 
Develops assessment instruments to evaluate program effectiveness leveraging various assessment models 
Develops surveys to understand the business and learner needs 

Reporting:  

Monthly reporting on all Learning and development areas to Stakeholders 
Reporting on monthly learning expenditure and ensuring the budget is constantly up to date 
Highlighting and analysing trends and patterns within the L&D space 
Ensure accurate record keeping monthly for reporting purposes 
Analyse learning and development evaluations and general feedback to drive continuous improvements to programmes and changes to service providers 
Updating all trackers for L&D 
Manage iKhokha’s online learning platform, LinkedIn Learning, as a super user. This includes ensuring that licenses are up to date. Responsible for monitoring the effectiveness of LinkedIn Learning and making recommendations 
Assists with the Annual Training Report and Workforce Skills Planning report, and collation of supporting documentation 
Maintain and drive usage of the company’s learning management system monthly 

HR Admin:  

Assisting with ad hoc HR initiatives 
Assist employees with any L&D related queries 
Maintain regular contact with learners to ensure that any roadblocks are addressed proactively and learners are supported 

Research:  

Proactively researches relevant topics, advancements in the field of fintech and learning & development 
Engage in continuous learning and professional development, keeping current with business trends and compliance requirements of the job 
Remain up to date with relevant trends in the learning domain and tech domain. 

Qualifications

Degree in HR or any relevant tertiary qualification 

Deal breakers:

3-5 years experience in a high-performing, fast-paced Learning & Development environment.  

Additional Skills & Knowledge: 

Functional experience in talent development, training, facilitation and managing SETA funded programmes; 
Instructional Design experience and developing creative learning material;  
Experience with Learner Management Systems and e-learning portals (including LinkedIn Learning); 
High sense of responsibility and pride in their work;  
Self-driven, go-getter who can prioritise work effectively; 
Accuracy in execution, attention to detail and reliability in meeting set deadlines and work with sense of urgency 
Strong analytical skills and database acumen; 
High learning agility and growth mindset;  
Effective communicator with strong verbal and written communication skills;  
Ability to work in a fast-paced environment and handle multiple projects on go;  
Outstanding interpersonal skills to build cross-functional relationships, partnering and teaming skills, and ability to influence others; 
Tech-savvy and proficient in MS Office applications, project management tools, and other on-demand, online meeting, web conferencing, and video conferencing applications that can facilitate communication and learning

Apply via company website ( http://www.ikhokha.com ) or

jobs.smartrecruiters.com

 

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