Website Black Swan Data
Black Swan creates better outcomes through technology, prediction and data science, transforming how brands engage with their consumers. Our products transform the way brands generate value from data, finding insights and solutions that create a competitive advantage for their business through acc… read moreurate prediction of trends in consumer behaviour. We analyse this behaviour using public and private data, then build cutting edge technology based on predictive models to create these better outcomes – we call this "Applied Prediction”. Launched in 2011, we work with some of the world’s leading consumer-focused brands including Pepsico, Disney, Panasonic, Tesco, and GSK. Today, Black Swan employs 260 people worldwide across offices in the UK, Hungary, USA and South Africa. Accolades: * Ranked 6th in the 2017 Financial Times FT1000 Fastest Growing Companies in Europe. * Sunday Times SME Export Track 100 2016 – #1 SME with Fastest Growing International Sales * Sunday Times Sage Start Up 15 – 'UK's Fastest Growing Start Up 2015'. * Sunday Times Tech Track 100 "Ones To Watch" 2014. Unit 4a, The Bureaux, Woodstock Exchange, 66 Albert Rd Woodstock, Cape Town
Job Summary
As an Insights Consultant within our Cape Town Insight Hub, you will play a crucial role in delivery market research projects, responding to client briefs related to consumer attitudes and behaviours to inform product innovation and brand comms. The hub team delivers projects utilising both quantitative and qualitative research techniques on social datasets to analyse data, identify trends and understand consumers’ shifting interests. In collaboration with our Insight and Client teams in Cape Town, London & New York, you will be jointly responsible for ensuring we provide high-quality insights and analytics across a diverse range of client projects.
At Black Swan, we work with a world-class array of clients, including PepsiCo, Nestlé, Heineken, and COTY, focusing on strategic markets such as the US, UK, Brazil, Mexico, Japan, and France, among others.
This role presents an opportunity to enhance your insights skills in addressing captivating client issues, and expanding your knowledge of how social research and data science can revolutionize traditional research approaches. You will engage in a creative research process where analytical rigor is as important as curiosity about the world, all within a dynamic and social team.
Key Responsibilities:
Conduct both data-led and qualitative analysis, utilizing Black Swan’s proprietary tools and interpreting large volumes of Excel data.
Craft succinct reports of analysis, identifying compelling insights that answer key business questions.
Actively participate in client and internal meetings, debriefs, and presentations.
Share ideas and key learnings within the team through informal communication and team sharing sessions.
Monitor the project’s performance and escalate obstacles to project quality/timing to the appropriate stakeholder.
Role model to our Insights Associates, troubleshooting, coaching, and training on tasks such as taxonomy builds, expanding inclusion and exclusion terms, data curation, and outputting.
Requirements:
Strong academic background with a relevant Degree or post-graduate qualification.
2-3 years of relevant work experience in qualitative and quantitative research or data analysis.
Interest in product innovation, new technologies, and understanding consumer attitudes & behaviour.
Enthusiasm for emerging research techniques and the potential of social data.
Proficient in working with and interpreting large volumes of Excel data.
Skilled at using PowerPoint to present in a professional and visually compelling way.
Comfortable working with a range of stakeholders, including clients, and confident in presenting.
Ability to work both independently and collaboratively with team members in different locations.
Bring energy, positivity, compassion, and empathy to every team interaction.
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