Website Telkom
Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
Core Description
Developing and increasing the carrier business sector and implementing solutions as designed and planned.
Improve Customer value propositions across the service delivery value chain required to deliver the end-to-end Carrier Development customer value propositions.
Job Responsibilities
Grow the carrier & global business portfolio revenue in line with business plan objectives.
Implement existing programmes and proactively identify gaps and opportunities across the Marketing Mix
Develop and Implement Customer Value Propositions and solutions across the Carrier Development, in collaboration with relevant stakeholders.
Understand market dynamics/ trends and competitor activities, and their impact on the Openserve segments and align/ review and implement activities accordingly
Interpret business plan and conduct planning sessions
Draw and maintain an account plan for each client, informed by an understanding of the client’s strategy and objectives.
Core Competencies
Functional Knowledge/ Skills
Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Telkom Solutions, Offers, Product & Services Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Report Writing technique; Business Acumen; Decision Making; Problem Solving
Competencies (Behaviour)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focussed; Supportive Conceptual Ability; Information Capacity; Motivational Capacity; Creativity
Certifications
None
Education
NQF 6: 3 year Diploma/ National Diploma
Experience
5 Years relevant experience
Additional Information
Qualifications and Experience:
Qualifications preferably in Marketing/ Business/ Market Management or related field.
Experience preferably in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years should be customer facing/ consulting to external Marketing environment.
Special Requirements
Valid Drivers license
Willing to travel
Willing to work long hours
Physical Requirements
None
Key Stakeholders
Product House
Portfolio value chain (Sales, Pre Sales, Bid management, Project management, other channels, etc.)
Telkom (and subsidiaries) Business Sales, Support and Customer Portfolio Management
Telkom Solution Business
Telkom Business Mobile
Data Centre Operations, including Telkom Internet Operations
Wholesale & Networks (TPD, TI, Wholesale, NNOC)
Commercial
Procurement
Regulatory and Legal Services
Finance (pricing, costing, revenue management)
External Customers
Suppliers/ Vendors/ Partners
TGIT
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