Website CLS Human Capital Specialists
Founded in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development. We partner with small and medium businesses, and render specialised services developed to adapt to any company’s unique needs. We offer or… read moreganisational development, HR consultancy services based on our clients unique needs and recruitment and selection services. Let us assist and guide you through the recruitment process, from application to an offer of employment.
Job Purpose:
To lead and support clients through their digital transformation journey by analysing, mapping, and improving their business processes, while collaborating with internal teams to design and implement scalable, tech-enabled solutions.
REQUIREMENTS
Minimum education (essential):
Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering (Strong Technicon qualifications will also be considered)
Minimum applicable experience (years):
3+ years’ experience in a process engineering, business analysis, or similar role
Required nature of experience:
Business process mapping and analysis
Client-facing stakeholder engagement
Exposure to digital operations or automation tools
Collaboration with product or development team
Skills and Knowledge (essential):
High emotional intelligence and excellent communication skills
Problem-solving and solution-focused mindset
Understanding of or interest in low-code platforms and AI tools
Strategic thinking and ability to build client trust
KEY PERFORMANCE AREAS:
Client Process Mapping & Analysis
Engage directly with clients to understand their business models
Document current processes and identify inefficiencies
Develop comprehensive process maps using appropriate tools
Facilitate workshops and interviews to gather process insights
Solution Design & Innovation
Collaborate with internal product and development teams
Translate process insights into digital or AI-driven solutions
Contribute to the design of low-code workflows
Support implementation and user training
Client Relationship Management
Collaborate with internal product and development teams
Translate process insights into digital or AI-driven solutions
Contribute to the design of low-code workflows
Support implementation and user training
Client Relationship Management
Maintain strategic partnerships with assigned clients
Act as a trusted advisor in their transformation journey
Monitor solution performance and identify ongoing needs
Provide regular progress feedback and recommendations
Support account growth through value delivery
Continuous Learning & Contribution to Innovation
Stay current with emerging tech and automation trends
Participate in internal knowledge sharing
Contribute to the development of scalable solution templates
Share feedback to improve internal tools and processes
Assist in refining delivery methodologies
Internal Collaboration & Reporting
Ensure accurate documentation of all client engagements
Report on progress, risks, and outcomes to leadership
Support sales or pre-sales conversations as needed
Collaborate cross-functionally across teams
Contribute to the overall growth of the Innovation division
Other:
Proficient in English (Afrikaans advantageous)
Own transport and valid driver’s licence
Apply via company website ( N / A ) or
clshr.simplify.hr