Website Hyundai Automotive South Africa
About Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servic… read moreing and parts availability. Many of the Dealerships in the Hyundai network have a long and well respected history in the motor trade and the dedication and expertise that have brought them to these positions will undoubtedly form the foundation for customer care in the future. Since inception, Hyundai SA has established a network of over 110 dealerships in Southern Africa, including Namibia and Botswana. Hyundai has a wide range of products and have a particularly good name for maintaining high customer service standards. Hyundai was founded in 1946 in Seoul, Korea. The name ‘Hyundai’ literally means ‘Modern era’, and from the very start the company quickly adopted a passion for progress which has been our hallmark ever since. In less than 50 years, the Hyundai group has become a world leader in building everything from ships to microchips, including consumer electronics, oil rigs and massive infrastructure projects. We even have our own steel blast furnace to process raw materials, many of which come from Australia, which provides enhanced quality control over our products.
PURPOSE OF THE POSITION:
The Workshop Foreman has the primary responsibility to make sure customers receive consistent, timely and accurate service.
KEY OUTPUTS:
Ensure an efficient and focused customer service in a passenger car workshop.
Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
Adherence to Company processes and systems.
To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
To take accountability for staff recruitment, training and development.
Qualifications and Experience
QUALIFICATIONS AND EXPERIENCE:
Matric.
Must have at least 5 years’ experience in same or similar role with strong automotive industry knowledge.
To have contactable references and good track record.
Skills and Personal Attributes
KNOWLEDGE AND SKILLS:
Customer orientation.
Strong Technical Knowledge.
Sound knowledge of processes and systems.
Must have financial planning skills, strategic planning skills, excellent CSI.
A self-driven and service oriented person.
You should possess excellent interpersonal and communication skills, strong leadership competencies and the ability to interact with all levels with sensitivity to cultural diversity.
Deadline:18th July,2025
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