Website Smollan
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consist… read moreent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: – Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; – Engaging shoppers to create an experience that delivers on the client’s brand promise; and – Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.” 15 Hathorn House, 27 Hathorn Avenue Maryvale 2192, Johannesburg, South Africa
Job Summary:
This is a highly professional role that involves a great deal of skill and knowledge of Retail as well the Integrated Mobile and/or Consumer Electronic market.
The Regional Manager is tasked to head services nationally, with the expectation to grow the brand, and manage execution in accordance to a set client SLA.
Key Responsibilities and Deliverables:
Achievement of sales targets
Managing and executing objectives as per the client brief
Establish and maintain a professional relationship with all stakeholders (internal & external) Help develop initiatives to increase sales and share
Suggest actions to improve sales performance and identify opportunities
Effective operational management
Ensure adherence to call diaries
Drive world class execution in field on time and within set parameters
Accountable for the success and execution of the current promotion against the brief
Effective knowledge sharing (including management of field intelligence)
Be alert to competitor activity and potential tenders
Keep abreast of current market trends
Ensure effective communication of information to Field Force
Effective client and customer relationship management
Proactively build relationships with clients and customers and ensure they are kept informed Ensure prompt problem solving
Effective administration and asset management
Ensure accurate salary input and monitor and control expense claims
Ensure scorecard compliance
Ensure effective management appraisals (C BAND and up)
Ensure effective leave management and administration
Conduct HR audits
Conduct disciplinary hearings as required
In the regions, ensure office hygiene and equipment are maintained
Effective people management
Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment
Induction
Development
Remuneration and Rewards
Performance Management
Career path and succession planning
On-the-job training, coaching & mentoring
Staff wellbeing
Manage Employment Equity targets
Ensure appropriate levels of management and accountability
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Drive efficiencies, economies of scale & resource
Ensure compliance against processes, policies and procedures
Ensure KPI Targets are achieved
Responsible for ensuring in-store staff are creating an exceptional shopping experience by supporting knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning/teaching channels
Effective teamwork and self-management
Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Provide appropriate resolution for tasks or deadlines not met
Support and drive the business’ core values
Maintain a positive attitude
Respond openly to feedback
Take ownership for driving own career development
Requirements
Minimum Qualifications: Relevant Diploma or Degree at NQF level 7
Minimum Experience: 5 – 6 years’ relevant experience in FMCG or sales environment
Knowledge, Skills & Abilities: Strategic thinker and analytical skills
Ability to influence and motivate others
Excellent leadership
Good business and financial acumen
go to method of application »
Apply via company website ( http://www.smollan.com ) or