Website Ignition Group
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose – to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify the… read morem, making life easier for consumers, and business more efficient for our partners. Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success. With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies. Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban
Key Responsibilities:
Platform Management: Own and manage our internal communication platforms (e.g. intranet, Microsoft Teams, SharePoint, email tools, SMS, WhatsApp for Business, etc.)
Content Publishing: Support the publishing of engaging content across digital channels, ensuring the right message reaches the right audience at the right time.
Platform Optimisation: Continuously evaluate digital tools and workflows to ensure platforms are user-friendly, accessible, and aligned with business needs.
Troubleshooting: Act as first-line support for internal stakeholders needing help with communication platforms.
Insights & Reporting: Track platform usage and engagement metrics, and use data to drive improvements.
Channel Strategy: Work with the internal communication team to select the most effective digital channels for campaigns and day-to-day updates.
Governance & Best Practice: Develop and uphold content standards, templates, naming conventions, and governance protocols for digital platforms.
Innovation: Stay up to date with digital communication trends and bring fresh ideas for improving the digital employee experience.
Poster & Visual Asset Management: Coordinate the design, printing, distribution, and timely updating of physical posters across all office locations.
Requirements:
3+ years’ experience in digital communication, internal communication, or platform management.
Strong knowledge of internal communication tools (e.g. SharePoint, MS Teams, Mailers, WhatsApp, SMS, or similar).
Comfortable working with technical and non-technical stakeholders.
Excellent attention to detail, especially when managing content or data.
Proactive, self-motivated, and collaborative with a passion for employee experience.
Strong communication and problem-solving skills.
Preferred:
Experience in a large corporate or fast-paced organisation.
Exposure to communication campaigns and/or change communication initiatives.
Apply via company website ( http://www.ignitiongroup.co.za/ ) or
.mcidirecthire.com