Website Access Bank
Access Bank South Africa brings you more than banking. We’re evolving to redefine the power of relationship. As your partner, we’re part of your business and community, giving you access to our advice, insight, specialist knowledge and experience from decades of banking across the globe. Toge… read morether with exceptional banking solutions, you get the advantage you need to grow sustainably. Access Bank Plc. is a leading full-service commercial Bank and operates across ten African countries, the UAE and UK, with representative offices in China, India and Lebanon.
Main Responsibilities:
ALIGN AND PLAN
Own the definition and management of the IT Strategy that aligns with the business strategy and thereby providing IT leadership
Design the overall IT Operating model and direct all the IT capabilities, i.e.
Service Planning, Service Development, Cyber Security and Service Management
Leads all IT-related contractual obligations, i.e. negotiating, renewing or terminating contracts
Designs, establishes, and maintains the IT organisational structure and staffing to effectively accomplish the organisation’s goals and objectives
Develops, manages and reports against annual budgets and performs periodic cost and productivity analyses
Effectively managing relationships, both internally and externally
Develops and manages a proper IT Risk framework that aligns with the business’ chosen risk methodology with the aim of mitigating risk for the business
Analyse and ensure development of IT alignment to revenue generating business strategies in all key business lines
DESIGN AND BUILD
Accountable and responsible for all IT-related projects in terms of the management from inception to successful implementation.
Ensure that new or changed services are designed and documented.
Recommends and participates in the development of policies and procedures – may serve on planning and policy-making committees.
Accountable for IT conceptualisation, innovation, design and build in support of new business lines to enable delivery of revenue targets
OPERATE AND SUPPORT
Develop, manages and reports on key IT metrics to the COO and other executive committees.
Directing the overall daily IT functions, ensuring compliance with regulations and business requirements and ensuring a resilient business.
Ensures disaster recovery planning, testing and capabilities that will ensure Access Bank’s ability to perform its functions in a minimally disrupted manner during such an event at a level acceptable to the Bank, industry and key regulators.
Represents the organisation at various internal forums, as well as externally at industry forums and regulatory agencies
Monitors and evaluates operational effectiveness and effect changes required for improvement.
Ownership and management of technical outsourced, ITAAS and other vendor partners (in cooperation with the relevant business owner) to ensure contract adherence, delivery against service standards and customer expectations.
Ensure sufficient user support, training and communication is in place to manage organizational culture and behavior relating to cyber security
PEOPLE
Ensure the efficient management of the IT team to maintain a high standard of excellence
Development of direct subordinates to ensure consistent delivery throughout the business unit
Form a key component of the Operations Cluster overall leadership team
Academic Knowledge:
Tertiary qualification, preferably IT related
A commerce-related or equivalent qualification would be advantageous
Work Experience:
Extensive (10+) years IT management experience in a finance or customer focused environment
Minimum of 3 – 5 years’ experience as CIO / Head: IT or senior IT management role in the Banking Industry
IT Background gained in small and medium banks preferable
Information Security experience (ISO 27001)
IT Service Management (ISO 20000) experience
Extensive knowledge of banking technologies
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