Website Company Partners (Pty) Ltd
We have been providing Company Registration & Start-up Services to over 20 000 clients via CIPC, the Dti, SARS, DOL and CIDB. As our slogan “Register, Empower, Grow” states, we take entrepreneurs from having an idea to a growing Company which contributes to the economy of South Africa. The se… read morecret recipe is in our: (1) Toll free consultation on our 0800 007 269 number; our (2) Large variety of Company Services (over 120) delivered by Specialists; (3) Integrated Online System which gives clients FULL control over the services that we provide. (4) Our vision is to ‘Passionately Empower People’ who CHOOSE to partner with Company Partners (Pty) Ltd. You can partner with us today… sign up to use our service or sign up for an Agency at http://www.companypartners.co.za/
Job Purpose
The General Manager (GM) is responsible for overseeing the overall performance, sales, operational control, and compliance of Company Partners. This role is focused on driving sustainable growth, optimizing sales strategies, improving user experience (UX), ensuring high operational standards, and leading business expansion initiatives. The GM will play a critical role in steering the company towards achieving strategic goals while maintaining compliance, quality, and efficiency.
Responsibilities
Sales & Growth Management
Develop and implement sales strategies across all departments to drive revenue growth.
Lead the performance of all sales divisions, ensuring alignment with company goals.
Drive new business initiatives and identify cross-selling/up-selling opportunities.
Oversee and optimize conversion funnels and customer acquisition strategies
KPI & Performance Management
Monitor and analyze all departmental KPIs and team performances weekly/monthly.
Ensure performance alignment with business objectives and financial targets.
Drive a high-performance culture through accountability and coaching.
Facilitate ongoing performance reviews and improvements.
Operational & Process Control
Take full operational ownership of daily business processes and systems.
Identify inefficiencies and implement process improvements for scale and quality.
Coordinate with department heads to ensure cross-functional synergy.
Quality & Compliance Oversight
Implement and oversee quality control processes to ensure accuracy, efficiency, and exceptional customer interactions.
Serve as internal compliance officer for FICA, POPIA, and other applicable regulations).
Manage legal reviews and compliance with relevant laws and industry standards.
UX and Customer Retention
Work with internal marketing, development, and sales teams to enhance the client journey.
Division Growth Support
Support the division leaders in growing and scaling their respective business units.
Provide strategic and operational guidance to help expand offerings, improve profitability, and enter new markets.
Business Expansion & Strategic Initiatives
Assist in launching and scaling new business divisions as needed.
Conduct feasibility studies and support go-to-market strategies for new offerings.
Reporting & Stakeholder Communication
Prepare and present monthly operational and sales reports to the Board.
Maintain clear communication with leadership on business performance and challenges.
Contract & Legal Management
Review, manage, and safeguard all critical business contracts and documentation.
Ensure timely updates and legal soundness of all agreements and risk-related documents.
Qualifications
Minimum 8 years of Senior Management experience, with proven sales leadership.
Experience in B2B services or digital platforms preferred.
Strong analytical and decision-making abilities.
Excellent communication and team leadership skills.
Deep understanding of compliance, operations, and digital customer journeys
Apply via company website ( N / A ) or
jobs.smartrecruiters.com