Website Dermalogica
When Dermalogica meets skin, skin health is redefined. Dermalogica is the number one choice of skin care professionals and consumers worldwide. Why? Because for over 25 years, we"ve been dedicated to delivering skin health results through education, innovation, and professional recommendation, … read morenot through advertising, frilly packaging, promises of miracle cures, or overblown hype. Just as Dermalogica works every day to help skin care professionals reach their highest level of success, the tribe also plays an active role in the community. In January 2011, the Dermalogica Foundation launched FITE – Financial Independence for Women through Entrepreneurship – which aims to help women around the world to start or grow a business through financial assistance and educational programs. FITE works with a number of nonprofit organizations, including Kiva.org, a global microlending Web site that supports entrepreneurs. The Dermalogica Foundation has championed financial independence and educational programs for women and children through the support of local, grass-roots organizations since 1999. All of the organizations, which are non-denominational and are not supported by any other major source of funding, work to improve the lives of women and children through a hand-up, not a hand out. Dermalogica’s support fosters better education, training, materials and services to help women and children achieve financial independence. The Dermalogica Foundation is funded through profits from Dermalogica product sales. For a current list of beneficiaries, please visit www.joinFITE.org 11-13 St. Andrews road Parktown Johannesburg 2193
Key Responsibilities:
Sales and Account Management
Achieve Sales Targets: Meet or exceed sales goals by promoting and selling Dermalogica products to new and existing clients.
Account Management: Build and maintain strong relationships with salon, spa, and retail partners, ensuring they have the tools and knowledge needed to sell Dermalogica products.
Order Management: Assist clients with placing orders, managing inventory, and tracking product sales performance.
Product Training and Education
Conduct Training Sessions: Educate spa and skincare centre staff, and other clients about Dermalogica’s product line, ingredients, and treatment protocols.
Skincare Consultations: Provide expert advice on product selection and skincare routines for both professionals and consumers.
Workshops and Events: Organize and lead workshops, demos, and events to enhance brand awareness, product knowledge and sell out
Brand Representation and Promotion
Brand Ambassador: Represent Dermalogica at trade shows, industry events, and in-store promotions, showcasing the brand’s values and mission.
Merchandising: Ensure Dermalogica products are well presented in stores and salons, setting up attractive and organized displays that align with brand standards.
Marketing Support: Collaborate with marketing teams to implement campaigns and promotions that drive product visibility and consumer engagement.
Customer Relationship Management
Client Support: Provide exceptional service to spa and skincare partners, addressing any questions or concerns, and offering solutions to improve product sell-through.
Business Development: Identify and pursue opportunities to expand the brand’s presence by onboarding new accounts or introducing Dermalogica to potential partners.
Feedback Collection: Gather insights from clients about product performance and relay this feedback to the appropriate internal teams.
Reporting and Analysis
Track Performance: Monitor sales performance and analyze trends to make data-driven recommendations for improving sales strategies.
Generate Reports: Maintain accurate records of sales, training activities, and account visits, providing regular updates to management.
Market Analysis: Stay informed about competitors and market trends, sharing insights to help shape future sales and marketing initiatives.
Product Knowledge and Development
Stay Informed: Continuously update product knowledge, including new launches, reformulations, and industry advancements.
Demonstrate Expertise: Use in-depth skincare expertise to demonstrate product benefits and offer credible recommendations tailored to individual client needs.
Collaboration and Teamwork
Work Cross-Functionally: Collaborate with the marketing, education, and customer service teams to align efforts and optimize client satisfaction.
Support Team Goals: Assist colleagues and share best practices to drive the overall success of the Dermalogica brand.
Requirements:
Skincare diploma or degree
Business management experience advantageous
Sales training or courses
Training and development courses or experience
Proficient in Microsoft Office including Excel
Driver’s license and own vehicle (will be required to travel)
Experience required:
Industry Experience:
At least 2-3 years of experience in the skincare, beauty, or wellness industry is preferred. This could include working as a licensed aesthetician, spa therapist, or beauty consultant.
Product Knowledge: Familiarity with skincare products, active ingredients, and industry trends is essential.
Sales Experience
Sales or Account Management: Prior experience in sales, account management, or a customer-facing role. Experience in meeting sales targets and driving revenue
Retail Experience: Experience working in retail environments advantageous
Educational and Training Background
Education in Skincare: A certification or degree in aesthetics or somatology is highly valued
Training Experience: Experience conducting training sessions or workshops is beneficial.
Customer Service and Relationship Management
Client Interaction: Experience dealing directly with customers or clients and managing relationships effectively.
Handling Objections: Skills in addressing customer concerns, objections, and inquiries confidently and professionally.
Marketing and Promotional Experience
Event and sell out initiative experience: Experience with marketing or promotional campaigns can be advantageous, involves brand activation or collaboration with marketing teams.
Social Media Familiarity: Knowledge of how to leverage social media for brand promotion and engagement may be a plus.
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Apply via company website ( http://www.dermalogica.com ) or