Website 99C
We officially opened our doors on 1 September 2008 with 30+ staff and the Checkers account. A big win. One we took seriously, entering into a one-year exclusivity agreement with the Shoprite Group, to give ourselves time to immerse the agency in their business. Taking the time to develo… read morep deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing. 9th Floor Atlantic Centre 16 Christiaan Barnard Street, 8001
Key Responsibilities:
Client Relationship Management
Build, and maintain, strong Client relationships
Understand client business objectives and marketing goals
Effectively communicate with clients, providing regular updates and addressing their needs
Briefing and Project Management
Gather detailed client briefs and, together with the Account Director, translate them into actionable briefs for the creative studio, production, or strategy
Oversee project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently
Review creative deliverables to ensure alignment with client expectations and brand guidelines
Communication and Collaboration
Collaborate effectively with internal teams, including creative, production, and strategy
Timeously communicate project status updates to clients and internal stakeholders
Foster a positive, inclusive and collaborative work environment
Attention to Detail
Ensure accuracy and consistency across all project deliverables
Pay close attention to details, such as deadlines and client specifications
Proofread and edit all materials before sending to clients
Problem-Solving and Adaptability:
Identify and resolve issues that may arise during project execution
Quickly escalate issues being managed, or those requiring senior intervention
Be adaptable and able to adjust to changing priorities and challenges
Additional Responsibilities include:
Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood
Provide regular updates to clients on the progress of their campaigns, including key metrics, challenges, and successes
Contact Reports: Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls.
Ensure all creative work is accurate and delivered within agreed deadlines
Oversee the creative process to ensure the final product meets the client’s brief and is delivered on time
Understanding omnichannel communication, ensuring the agency’s campaigns effectively integrate across multiple channels, including social media, in-store, direct, digital and traditional advertising channels
Ensuring CEs are developed, signed off by client, and timeously billed in accordance with the parameters agreed between client and agency
Handling contractual aspects of client relationships, including developing, signing, and invoicing contracts.
Requirements
Qualifications
Bachelor’s degree in marketing, advertising, or a related field
Experience
2-3 years’ experience in advertising or a similar industry
Apply via company website ( https://www.99c.co.za/ ) or
99c.mcidirecthire.com