Website Core Group
We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in t… read moreheir industry, sometimes creating entire new categories. At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system. Core Group represents some of the world’s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. 1 Sandton Drive, Sandton, Gauteng, South Africa, 2196
Job Description
Are you passionate about technology and delivering exceptional customer service?
We’re looking for a Support Technician to join our dynamic team at Core Group, where we service and support the world’s leading tech brand – Apple!
As a Support Technician, your mission is to restore Apple devices to top performance while ensuring a seamless and quality customer experience.
You’ll be responsible for:
Diagnosing and repairing Apple devices (iOS and Mac) in line with Apple-authorised service standards.
Meeting daily repair targets and Apple turnaround time expectations.
Administering repair data and documentation with complete accuracy.
Managing and maintaining proper stock control and part returns.
Staying current with Apple certifications, repair processes, and service guidelines.
Minimum Requirements:
Matric (Grade 12)
Apple Certified Mac Technician (ACMT) or equivalent
Apple iOS Certified Technician (ACIT) or equivalent
Minimum 3 years’ hardware repair experience
Excellent technical troubleshooting, administrative, and communication skills
Ability to work efficiently, manage deadlines, and focus on delivering exceptional customer service
Strong attention to detail and commitment to quality
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Apply via company website ( http://www.core.co.za ) or