The South African Revenue Service (SARS)
Job Purpose
To formulate the Individual Segment: Wealthy & Complex Taxpayers, business model and its alignment with the overall SARS business model and strategy; contributing to strategy formulation and enabling the SARS mandate. This includes providing the overall leadership to translate SARS Vision and Strategic Intent into effective and efficient delivery of a Voluntary Compliance Programme to ensure the collection of all tax revenues due, enhanced taxpayer experience and appropriate enforcement when non-compliance is detected.
Education and Experience
Minimum Qualification & Experience Required
Master’s degree (NQF 9) in Legal, Commercial, Financial and Tax with 15-18 years’ experience in Tax, financial services (Banking & Insurance) or Legal of which 6-8 years is at a Senior Management level.
#ALTERNATIVE
Honours Degree / Postgraduate Diploma (NQF 8) in Legal, Commercial, Financial and Tax with 18+ years’ experience in Tax, financial services (Banking & Insurance) or Legal, of which 6-8 years is at a Senior Management level.
Minimum Functional Requirements
Senior level experience in Tax administration, Banking, Insurance, Legal, Finance or related fields with profit and loss accountabilities. Experience in dealing with high complex financial environments will be an added advantage
Demonstrated expertise in tax structuring is essential.
Job Outputs:
Process
Be responsive to change in order to influence and effectively manage associated functional acceptance.
Champion policy framework and objectives with internal partners to ensure organisation wide integration.
Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
Communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy.
Create the context to continuously improve all major organisational functions and systems in line with national, regional and international changes.
Develop annual and longer-term resource plan and secure capacity to achieve divisional objectives consistent with long term strategic plan.
Develop annual and long-term functional plans, set clear priorities and measurable milestones in line with divisional objectives.
Develop functional operating model and align value chain to organisational objectives in partnership with relevant stakeholders.
Interpret internal and external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
Proactively identify interconnected problems, model alternative solutions, develop and establish contingency plans aligned to the divisional direction.
Provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate.
Provide periodic reports on performance against plan and progress on long-term initiatives and use to realign operating plan and objectives appropriately.
Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.
Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
Accountable for effectively implementing the revenue management programme to ensure taxes are collected when due. Account for all taxes due from Intermediaries: Employers, Traders, including Provisional taxes, etc. within the defined geographical region. Collection of additional taxes raised through compliance activities. Specific Revenue Programmes. Dispute Resolution and Debt Settlement within agreed parameters.
Define and influence relationships and service level agreements entered into with internal and external stakeholders
Governance
Drive the development and implementation of integrated governance, risk and compliance frameworks.
Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.
People
Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
Create a positive organisational climate and culture to energise and focus the function in order to optimise short term and longer-term productivity.
Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies
Provide leadership and direction by articulating and reinforcing the vision or direction for the function.
Finance
Ensure that the functional strategy is adequately budgeted for through the development and implementation of a requisite budget.
Implement effective financial control, management of costs and corporate governance in functional area.
Accountable for the prudent management of all financial and material resources within Wealthy & Complex Segment.
Client
Define and influence relationships and service level agreements entered into with internal and external stakeholders
Engagement with and delivery of all taxpayer services within the Wealthy & Complex Segment.
Behavioural competencies
Accountability
Respect
Trust
Fairness and Transparency
Honesty and Integrity
Leadership Competencies
Concern for Impact of own behaviour on others
Develops teams and nurtures interdependency
Inspires others to Positive Action
Nurtures Future Talent
Stewardship and Service Orientation
Strong Results Orientation
Values and Manages Diversity
Technical competencies
Business Acumen
Customer Relationship Management
Decisiveness
Effective Business Communication
Functional Policies and Procedures
Managerial Budgeting
Planning and Organising
Planning, Management and Measurement
Problem Analysis and Judgement
Tax Knowledge
Change Management
Deadline:8th August,2025
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