Sales Advisor External Customer Advisor

  • Full Time
  • Gauteng
  • Applications have closed

Website Jonsson Workwear

Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear ex… read moreperience. We are proud to own and control our entire supply chain, with our manufacturing facilities based in Lesotho and Mauritius, producing over 40 000 garments a day. These garments are distributed through our state-of-the-art Distribution Centre based in Johannesburg, which has the capacity to move 20 million pieces annually. Our Headquarters are located at the historic Lion Match building in Durban with our raw materials warehouse strategically located in the Riverhorse precinct, which serves as a central storage space for fabric and trims, helping us ensure efficient turnaround times. With our iconic stores located nationwide, we can cater the widest range of workwear to fit all industries. Each of our stores are equipped with friendly product experts, convenient customisation facilities and complimentary coffee while you shop. Our company promotes a culture of self-development and lifelong learning. Your attitude, grit and ability to continuously learn and evolve determines how far you will go. Our people are not defined by titles, qualifications, or status. Being aligned with our values, having a positive attitude, and an energetic and curious nature are far more important. So regardless of your field of study or how good you are on paper, if you have what it takes, if you are willing to put in the work, then we want you!

The Sales Advisor will be responsible and accountable for the identified region, maintaining current and building new relationships with customers and ensuring that the Jonsson brand is regarded in the highest esteem.

The main responsibilities of the role include:

Visiting our customers (at store and head office level) on a regular basis to make sure that they are adhering to the standards agreed and required.
Ensuring that our customers are well trained so that they have a good, overall understanding of the Jonsson range and can confidently convey the advantages and benefits to end users.
Growing key accounts and finding new customers in the area.
Executing in-store activations and promotions timeously and ensuring that all retail elements (including pricing and merchandising) comply to specified standards.
Inspire our customer and to help them deliver a brilliant experience to everyone who comes into contact with the Jonsson brand.
Maintaining the correct stock levels in all stores, managing expectations on deliveries and out of stocks as well as processing returns.
Travelling to areas as per an agreed journey plan visiting customers and this will include nights away as and when required (4 – 6 nights per month).
Ensuring that all administrative duties (sales reports) are up to date.
Available to work on weekends when required.

The experience we’re looking for:

Preferably experience in a sales/customer relationship role.
Has some understanding of dealing with resellers and is able to inspire and lead.
Advanced MS Office (especially Excel, PowerPoint).
Previous experience in budgeting, reporting and analysis (Excel), preferable.
Proven ability to plan, organise, and build and maintain customer relationships.
Driver’s license (code 08), own reliable vehicle and passport all essential.
Communication skills must be of a very high standard (English understanding and speaking).
The person who will embrace the values and culture of the Jonsson business.

The type of personality that will excel:

Good with people and has great communication skills.
Presentable and articulate with impeccable manners.
Is able to cold call and find new business opportunities.
Provides a truly remarkable experience for every new and existing customer.
A person on whom people can rely on and trust.
Organised, has an attention to detail and gets things done.
Demonstrates ambition and has a hunger to learn and develop.

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