Website Concentrix
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 … read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Main Responsibilities:
Positive contribution on knowledge transfer, investing extra time and energy to inspire in building more creative and higher performing team
Network Support scope for EMEA locations on weekly time Monday to Friday, 24x7x365 support with regional on call monthly rotation
Provide support framework for our teams and provide in-depth technical support on wide range of Cisco, Palo Alto, Fortigate hardware implementation within Concentrix.
Design and implement new network and security related products and work with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.
Document completed services and perform a handover to other departments for in-service delivery
Follow Service Transition and Change Control procedures for production platforms and services
Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal client’s procedures
Handling and protection of Our Client information – Reporting of security events – Implementing appropriate procedures
Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components
Perform capacity planning for management reviews of the network overall performance/health
Keep up-to-date with data and voice security standards and best practices
Manage Cisco routers & switches, Fortinet, Cisco, Palo ALto UTM firewalls.
What you need to have:
2-5 years of experience with multi vendors either Cisco ASA, Fortigate, Palo alto along with additional other vendors hands-on experience
2-5 years of experience in core network technologies including Cisco and Fortinet
2-5 years of experience with routing protocols including OSPF,EIGRP and BGP
2-5 years of experience with of Service Level Agreement, QOS. 2-5 years of experience with LAN environment including VSS, STP , Stackwise virtual and various trunking protocols and security features, SIP and Voice related services.
Cisco certification CCNA , CCNP would be advantageous
Bachelor’s Degree
Closing Date 2025-10-15
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