Website Cape Peninsula University of Technology
The Cape Peninsula University of Technology was established on 1 January 2005, when the Cape Technikon and Peninsula Technikon merged. This merger was part of a national transformation process that transformed the higher education landscape in South Africa. Today, this institution is the only uni… read moreversity of technology in the Western Cape and is the largest university in the region, boasting more than 30 000 students, several campuses and service points and more than 70 programmes. However, the institution has humble beginnings in the Cape Technikon and Peninsula Technikon, which dates back to the early 1900’s.
Job Knowledge, Skills and Experience
BTech in Information Technology/Computer Systems or Bachelor’s Degree in Computer Science
Microsoft Azure Administrator Certification
Microsoft SQL Server Database Administrator Certification
Microsoft SharePoint knowledge and certification are an added advantage
At least 5 years’ experience in the IT industry
Applied knowledge of IT security best practices.
Key Performance Areas / Principal Accountabilities
SQL Server:
Maintain a SQL Server 2-node cluster servicing 18 active instances.
Oversee the migration of SQL instances to the cluster, ensuring minimal downtime and data integrity.
MIM 2016:
Automate user provisioning and deprovisioning processes using MIM 2016.
Remediate issues related to duplicate user accounts with similar names but different staff IDs in Active Directory.
SCOM2016:
Manage and potentially activate SCOM for operations management as needed.
SharePoint & MS Teams:
Create, automate, and deprovision SharePoint and OneDrive sites.
Assign policies for MS Teams to ensure compliance and efficient collaboration.
ASPEN Hysys:
Perform annual updates of the ASPEN server license for Chemical Engineering process simulation.
Adapt to the updated licensing policy, which now requires updates every two years to accommodate new software versions.
System Performance and Uptime:
System Availability: Ensuring that all systems are operational and available to users with minimal downtime1.
Performance Monitoring: Regularly monitoring system performance and addressing any issues promptly1.
Security Management:
Security Compliance: Adhering to security policies and protocols to protect data and systems1.
Incident Response: Effectively managing and responding to security incidents1.
Network Management:
Network Performance: Maintaining optimal network performance and resolving any connectivity issues1.
Network Security: Implementing and managing network security measures1.
User Support and Satisfaction:
Helpdesk Efficiency: Resolving user issues promptly and efficiently1.
User Satisfaction: Ensuring high levels of user satisfaction with IT services1.
System Maintenance and Upgrades:
Regular Maintenance: Performing regular system maintenance to ensure optimal performance1.
Upgrades and Patches: Keeping systems up-to-date with the latest upgrades and security patches1.
Backup and Recovery:
Data Backup: Ensuring regular backups of critical data1.
Disaster Recovery: Implementing and testing disaster recovery plans.
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