Website Ntice Sourcing Solutions
Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business … read moreTalent Attraction Strategy. Ballito, Dolphin Coast, 4399, South Africa
Job Description
Are you an experienced SAP professional with a passion for process improvement and problem-solving?
We’re looking for a Business Process and SAP Support Analyst to join our dynamic team and play a vital role in supporting and enhancing our SAP landscape across all modules
This exciting opportunity is ideal for a skilled individual ready to make a meaningful impact by ensuring our SAP systems and business processes run smoothly and efficiently
Key Responsibilities:
Provide first-line SAP support across all modules (FI, MM, PP, SD, QM)
Assist users with daily transactions, troubleshoot issues, and escalate where needed
Respond to support queries within 24 hours and track resolutions
Collaborate with business process teams to identify and resolve system or process gaps
Evaluate and improve current business processes, creating SAP cue cards and flowcharts
Conduct on-the-job SAP training for new and existing users
Maintain and create master data in line with company protocols
Prepare and execute material costings and assist in monthly costing runs
Investigate costing errors/warnings and implement corrective actions
Assess how master data and pricing conditions impact financial reports
Lead data cleaning and integrity initiatives
Support SAP-related projects and coordinate with regional and group SAP teams
Test new SAP developments in the QAS system prior to go-live
Maintain detailed issue-tracking logs and generate support reports
Requirements:
A relevant tertiary qualification in Business Administration or a related field
Minimum of 5 years’ experience in a Business Process Support or SAP Analyst role
Deep understanding of SAP modules, including FI, MM, PP, SD, and QM
Strong experience in SAP query resolution and support
Skilled in master data management with financial insight
Computer literate with advanced Excel skills
Analytical, detail-oriented, and solutions-focused
Excellent communication and interpersonal skills
Able to manage multiple priorities and work under pressure
Experience in project management will be an advantage
Willingness to work flexible hours and overtime if required
Self-motivated and capable of working independently as well as in a team
What We Offer:
A collaborative and supportive work environment
Opportunity to work on impactful SAP projects
Competitive salary and benefits package
Opportunities for continuous professional development
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