Website Dye & Durham Corporation
Dye & Durham Limited provides premiere practice management solutions empowering legal professionals every day, delivers vital data insights to support critical corporate transactions and enables the essential payments infrastructure trusted by government and financial institutions. The company has o… read moreperations in Canada, the United Kingdom, Ireland, Australia and South Africa.
Job Role
GhostPractice Trainers primarily focus on delivering daily client training.
Our training department serves as the primary point of contact and knowledge base for all GhostPractice clients—both new and existing.
Key Responsibilities
Deliver engaging training sessions.
Facilitate and respond to participant questions during live online sessions.
Learn and understand product content within defined timelines to ensure effective delivery of training.
Stay consistently updated on product changes and seamlessly integrate them into training courses.
Willingness and ability to travel to client sites for onsite training sessions.
Proficient in Microsoft Word, Excel, PowerPoint, and Teams to support the development of training materials, scripts, and help documentation.
Skills, Knowledge & Expertise
Familiarity with GhostPractice software is a strong advantage.
Solid understanding of accounting principles.
Legal bookkeeping experience is highly beneficial.
Technologically savvy with strong computer literacy.
Previous experience in delivering training sessions.
Comfortable and experienced with using Zoom for virtual meetings and training.
Basic knowledge of SQL is a plus.
Soft Skills:
Passion for working with people and a naturally high social energy.
Strong communication skills with the ability to engage constructively with both management and colleagues.
Team-oriented, with a proactive and positive attitude toward collaboration and feedback.
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