Website Springer Nature Group
Macmillan Education South Africa is looking for motivated and passionate students or graduates to join our Customer Services Department as part of a 12-month internship/workplace experience programme. This opportunity is ideal for individuals who are eager to gain practical experience and contribute to delivering excellent customer support within the publishing industry.
Minimum Requirements:
Matric (Grade 12)
A relevant qualification or National diploma/degree in Business Administration, Communication, or a related field
Strong communication and interpersonal skills
High attention to detail and accuracy
A responsible, motivated, and proactive attitude
Ability to manage time effectively and multitask
Willingness to learn and work in a fast-paced team environment
Key Responsibilities:
Assist the Customer Services team with daily administrative and support tasks
Process customer orders and ensure accurate capturing of information
Respond to customer queries via phone and email in a professional manner
Maintain filing systems and update customer records as needed
Collaborate with internal teams to ensure efficient service delivery
Provide general support to the department and contribute to continuous improvement efforts
Deadline:8th August,2025
Apply via company website ( N / A ) or
springernature.wd3.myworkdayjobs.com