Website Sun International
The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well loc… read moreated casinos, and some of the world’s premier resorts. Our destinations offer experiential luxury, enduring quality and incredible adventure, supported by an authentic dedication to personal service. Today, Sun International is one of Africa’s largest tourism, leisure and gaming groups and operates or has an interest in a total of 18 resorts, luxury hotels and casinos. Our entry into Latin America began in Chile in 2008 and has been a success story for the Group, giving us the track record and confidence to look for more opportunities that offer gaming opportunities in the region. Sun International’s Latin American portfolio (Monticello Grand Casino in Chile, the Ocean Club Casino in Panama and the Sun Nao Casino in Colombia) has now been merged with the casino and hotel portfolio of Chile-based leader in the gaming and entertainment industry, Dreams SA, making it the largest gaming company in Latin America with operations in Chile, Peru, Colombia and Panama. Our approach has been to differentiate our hotels, resorts and casinos in architecture, service, experience, location and the mix of entertainment and activities. Creating lasting memories for our guests and customers is a core part of our DNA. We’ve created some the world’s most iconic hotels from The Palace of The Lost City at Sun City to The Table Bay Hotel in Cape Town. The creative architecture of these properties and the blending of their designs with their local environment make each property unique. We are committed to the development of all our employees and we make sure that equal opportunities and economic empowerment form the backbone of our human resource practices. 6 Sandown Valley Crescent, Sandton Gauteng, South Africa
Job Purpose
Responsible to investigate and conduct gaming and non-gaming audits to evaluate and identify risks and ensure compliance with ICS and legislative requirements, in accordance with company standards and gaming regulations.
Key Performance Areas
Conduct audits on gaming footage
Completed relevant documentation and compiles details on results of analyses
Communicates results with relevant management
Follows up to ensure action taken on audits by stakeholders
Reports the business exposure to risk
Conducts investigations into identified anomalies and discrepancies identified during monitoring of video footage
Liaising with gaming operations regarding investigative requirements
Online submission and reporting of STRs to FIC
Liaise with police and prosecuting authorities
Maintain, update and evaluate the intelligence data base
Maintain and update banned / excluded persons data base
Provide input and assist with special investigations as requested by regulatory bodies, police, etc.
Report all incidents and significant events to the relevant Stakeholders.
Prioritize reports according to the severity of the incident.
Capture relevant data on the EOB
Compiles comprehensive reports where required
Record and retain evidence
Liaise and supports HR / ER with preparing the charges and documentation for cases for criminal and dishonesty/ misconduct cases as required
Advises and assists management and HR on cases
Interact and provide relevant support to external stakeholders such as regulatory bodies, police, etc. as required
Requirements
Education
Grade 12 or equivalent national qualification in gaming operations
PSIRA C grade accreditation
Experience
At least 1-year experience as a monitoring officer in surveillance preferably obtained in a gaming industry.
Previous Auditing experience within the gaming industry will be advantageous.
Skills and Knowledge
Problem Solving
Collecting Information (listening; asking questions)
Analytical skills
Handling conflict
Checking
Attention to detail
Following Instructions
Emotional resilience
Honesty in the handling of cash
English verbal communication skills
Investigations
Surveillance auditing methodologies and reporting
Use surveillance equipment
Compliance procedures and regulations
Basic responsible gambling principles
Basic computer skills
Ability to concentrate for prolonged periods of time
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