Website Ford Motor Company of Southern Africa
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadersh… read moreip positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 200,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit www.corporate.ford.com.
Job Description
Accurate and on time data reporting
Daily, weekly and Monthly task driven assign
Response time to dealer and customer queries
Advanced Excel skills
Advanced PowerPoint Skills
Excellent Communication Skills
Alteryx data systems (Advantage)
Insurance Background
Responsibilities
Supporting dealers in product queries and training if required
Supporting dealers in portal queries
Following on incorrect policies sold to F&I’s
Cancellation of policy letters to customers on Ford Protect Products
PO Creation on Ariba
Approving Invoices from suppliers
New Supplier onboarding process
Product Costing
New Plan Request Form completion for new products
Completion of Pricing sheet for dealer portals
Responsible for Dealer Portal testing on codes, pricing, M&M codes, contract wording,
Customer complaints
Responsible for ensuring pricing update and testing is concluded on third party platforms when FMCSA does pricing reviews
Responsible for updating portals with M&M codes when we have new launches on different vehicles
Create, review and edit sales brochures as required on website and sign off on Ford Protect content. Update third parties when revised
Responsible for updating Dealer View to ensure updated content on marketing assets.
Coordinate regular data extracts from contract systems to internal users and external users.
Providing claims data for products cost
Supporting with claims analysis reporting
Coordinate with ESB finance team for claims cost analysis.
Provide support for strategy development and other tasks as requested by the management team.
Qualifications
3 Year Diploma / bachelor’s degree or equivalent
3 years Sales and Analytical Reporting Experience
Insurance Background (Advantage)
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