Website Sun International
The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well loc… read moreated casinos, and some of the world’s premier resorts. Our destinations offer experiential luxury, enduring quality and incredible adventure, supported by an authentic dedication to personal service. Today, Sun International is one of Africa’s largest tourism, leisure and gaming groups and operates or has an interest in a total of 18 resorts, luxury hotels and casinos. Our entry into Latin America began in Chile in 2008 and has been a success story for the Group, giving us the track record and confidence to look for more opportunities that offer gaming opportunities in the region. Sun International’s Latin American portfolio (Monticello Grand Casino in Chile, the Ocean Club Casino in Panama and the Sun Nao Casino in Colombia) has now been merged with the casino and hotel portfolio of Chile-based leader in the gaming and entertainment industry, Dreams SA, making it the largest gaming company in Latin America with operations in Chile, Peru, Colombia and Panama. Our approach has been to differentiate our hotels, resorts and casinos in architecture, service, experience, location and the mix of entertainment and activities. Creating lasting memories for our guests and customers is a core part of our DNA. We’ve created some the world’s most iconic hotels from The Palace of The Lost City at Sun City to The Table Bay Hotel in Cape Town. The creative architecture of these properties and the blending of their designs with their local environment make each property unique. We are committed to the development of all our employees and we make sure that equal opportunities and economic empowerment form the backbone of our human resource practices. 6 Sandown Valley Crescent, Sandton Gauteng, South Africa
Description
Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.
Requirements
Grade 12 or equivalent national qualification in gaming operations
Meet the requirements of a gaming license
Ability to work shifts
Work in a smoking environment
Previous experience in a customer facing role
Demonstrated competence in all requirements (including an ability to deal blackjack, Baccarat, Poker and roulette)
TECHNICAL SKILLS
English verbal communication skills
Numerical skills (calculations of large numbers)
Deal tables games including Roulette / Blackjack**
Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines**
Betting procedures**
Compliance procedures and regulations**
Basic responsible gambling principles**
Basic computer skills
Core & Personal behavioural competencies
Problem Solving
Collecting information
Dealing with Customers
Handling Conflict
Attention to detail
Following Instructions
Emotional resitance
Honesty in handling cash
Preferred Personality Traits
Presentable, Positive, Team player, Service oriented, Energetic, Passionate, Friendly, Entertaining and able to create a fun environment for guests, Confident, professional
Apply via company website ( https://www.suninternational.com/ ) or
al.mcidirecthire.com