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Role Purpose
Collaborate with stakeholders through individual engagements, business meetings, Agile sessions, or JAD sessions, to elicit requirements, for existing business problems/challenges using best practices.
Requirements
At least 3-4 year IT/Business qualification
Mandatory:
5+ years Insurance domain experience (Short Term Commercial)
7+ years’ experience in Business Analysis
Optional:
IIBA membership (preferred)
Certified Business Analysis Professional (CBAP) certification
Industrial Engineering education/experience
Duties & Responsibilities
Applying proper analysis in documenting both functional and non-functional requirements into business process maps, business requirement definitions and business requirements specifications, in-line with the business architecture framework and strategy around people, process, and technology, with a solid understanding of what the SLDC requires
Determine, design, and facilitate the correct business solution for the stakeholder needs, by working with all relevant stakeholders and subject matter experts across all business functions, always putting the client first. Stakeholders are, but not limited to:
Customers
Business Owners
Partners / Internal Services
Other business units’ representatives
Architects
Compile functional specifications from the business solution and use cases/scope items for developers using the business requirements, in collaboration with architects. Stakeholders are, but not limited to:
Business Solutions Architect
Peers
Enterprise/solutions Architects
Senior Developers
Test Analysts
Develop and model solutions by delivering use cases, activity and sequence diagrams based on the business solution required by the technical team
Need to represent information in formats that all stakeholders can understand, based on the SDLC followed
Modelling the data requirements to support the new solution on a functional level.
Identify, investigate, and analyse problems faced by business on the current implemented solutions, understanding time and cost parameters and making innovative recommendations that will positively impact business. These would cover:
Defining automation/enhancements/fixes of processes where needed
Operational readiness and support
Create and maintain required repositories including traceability and attribute matrices using Enterprise Architect tools.
Thorough understanding of the existing and in progress implemented systems/technical capabilities and solutions that runs the business in its current state, with a primary focus on:
Operating Model and Business Capabilities
Re-usable components
Custom components
Vendor components
Areas of Improvement
Integration capabilities between components
Identify re-usable opportunities/components in new/enhancement designs and ensure that we do not develop custom solutions if we should not, in consultation with the enterprise architect
A mindset of Continuous Improvement of the current system/components
Building strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
Providing training and user manuals to users of a new system
Leading scrum ceremonies, in the absence of a scrum master and product owner.
Competencies
Strong Emotional Intelligence
Customer/Stakeholder Relationships and Commitment
Business Acumen / Strategic Thinking
Drive for Results
Leads Change and Innovation
Motivating and Inspiring Teams
Collaboration
Impact and Influence
Self-Awareness and Insight
Diversity and Inclusiveness
Institutional Process Analysis & Redesign Thinking
Deadline:20th August,2025
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