Website Road Accident Fund
The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to ve… read morehicles, buildings, vehicle contents) is excluded from cover.
Key Performance Areas
Management of Department
Development the business plans for the CSC aligned with the RAF strategic plan of the RAF.
Provide technical assistance to employees within the Claims Onboarding Department in the Province.
Claims Onboarding include consultations, origination of direct claims, direct claim lodgement, pro-active and re-active information collection, and pre-merits assessment.
Manage the activities of the Hospital Service Centres, Community service Centre (including Registrations and Validation/Verification, Merits team).
Mobilise employees within the Province to actively practice the RAF mission, vision, values and strategic objectives.
Ensure implementation of continuous improvements initiatives to enhance service delivery & effective reporting.
Prepare and submit monthly progress reports to the Senior Claims Manager.
Ensure effective and sufficient recording of daily activities of the Department.
Ensure the timely completion of financial reports.
Ensure adherence to corporate governance within the team.
Prepare and manage the annual budget for the CSC in accordance with legislation and RAF targets and goals.
Prepare the annual administrative and human resource budget for the budget for the Department in the Region.
Ensure that employees adhere to the PFMA.
Monitor the departmental expenditure.
Stakeholder Management
Facilitate communication with all levels of stakeholder contact.
Ensure that the RAF values are adhered to in all dealings with stakeholders.
Ensure adequate representation of the Fund in relevant external activities and events.
Ensure a positive relationship with all internal and external stakeholders. Ensure external stakeholders are continuously engaged to improve relationships.
People Management.
Provide leadership and inspire team members towards high performance.
Manage performance and development of reporting staff.
Provide coaching to team members on an ongoing basis.
Set operational goals and targets for teams.
Ensure proper planning and allocation of consistent workload within the Department.
Facilitate weekly team lead meetings to ensure maintenance of the crucial interface between management and staff.
Qualifications
NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification to discipline.
NQF8 (Post graduate Diploma / Honors Degree / Professional Qualification Degree) Advantageous.
Experience
6-8 working experience in a claims/legal environment of which 2 years must have been at a manager/supervisory level.
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Apply via company website ( http://www.raf.co.za ) or