Komatsu Mining
Key Job Responsibilities
Lead the formulation and implementation of the Customer Training development strategy, aligning it with changing customer demands, company goals, and service excellence;
Develop and lead the Customer Training Centre to meet the evolving needs of both customers and internal staff;
Take ownership of the Customer Training budget, ensuring cost control and effective allocation of resources;
Manage and coordinate the upgrading of training materials, lesson plans, and simulators in compliance with SAQA requirements;
Drive the development and timely delivery of new training content to ensure minimal disruption to customer operations;
Plan and manage Specialised training classes requested by customers outside of the standard training schedule;
Championing the transformation of Customer Training into a self-sustaining, value-adding function;
Maintain and ensure ongoing compliance with ISO standards and SAQA accreditation requirements;
Collaborate with internal and external stakeholders, including customers, industry bodies, SETA, and other regulatory entities;
Provide leadership and guidance to team members.
Qualifications/Requirements
Technical qualification (e.g., Mechanical, Electrical, Mining, or related engineering discipline) – essential;
Diploma/certificate in Training & Development, Human Resources, or a related field is an added advantage;
Certified Skills Development Facilitator;
Minimum 5 years’ experience in technical or operator training, with curriculum development exposure with minimum 3 years in a supervisory or management role within a technical training environment;
Industry experience in surface or underground mining, engineering, or OEM product training (preferred);
Advanced report writing and excellent presentation skills;
Valid driver’s license and reliable transport.
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