Website Clinix Health Group (Pty) Ltd
In 1992 the company employed less than 5 people who led our first hospital Botshelong Empilweni Private Hospital to open its doors to the Vosloorus community in 1994. With over 20 years of providing quality healthcare in the communities we operate in, Clinix Health Group owns and manages eight hospi… read moretals and has approximately 2600 individuals that are working in our hospitals on a daily basis. We pride ourselves on attracting passionate and exceptional individuals who will continue to help us enhance patient experience and providing access to affordable and quality healthcare to underserviced communities.
Job Description
Job purpose: To minimize the financial risk of the company by ensuring maximum collection of outstanding debt. The incumbent will take responsibility for the credit portfolio allocated, however would contribute to the overall collections and performance of the team.
Minimum Requirements:
Grade 12 or equivalent level of education essential.
Basic bookkeeping or accounting type qualification advantageous.
If no qualification, then Accounting and Mathematics in Grade 12 (higher grade).
2+ years’ experience in a collections/ Coid credit control environment.
Prior private hospital experience advantageous.
Ability to grasp work man compensation commissioner (WCA) and Medical Scheme rules and requirements.
Computer proficiency – Excel & SAP system or similar.
Key Outputs
Proactively manage and address financial risk.
Work within set collections targets and collect outstanding debt to ensure bad debt is kept to a minimum.
Prioritize collection of high value accounts in line with work man compensation commissioner (WCA)and Medical Scheme payment runs.
Escalate account queries and issues to Finance Manager/Patient Service /Collections Manager immediately, if this cannot be personally resolved.
Ensure hospitals have provided feedback alternatively follow up on outstanding issues until resolution achieved – escalate to Finance Manager/Patient Service/ Collections Manager were assistance required.
Ensure client satisfaction with both internal and external stakeholders.
Build mutually beneficial relationships with Medical Schemes and/or external stakeholder organizations/bodies, allocated under portfolio and understand requirements and rules.
Ensure that external stakeholder organizations/bodies requirements are understood and implemented.
Deal professionally with patients and representatives regarding outstanding monies.
Liaise with legal representatives regarding outstanding accounts / bad debt, where applicable.
Review bank statements daily and allocate payments to accounts.
Ensure payments match the remittance.
Access Medical Scheme and or Comp easy websites (where applicable) to monitor monies paid v outstanding and update SAP system as required
Obtain outstanding remittance if not received from Medical Schemes.
Contact Medical Schemes to deal with short-payments, identify the root cause of the short-payment and escalate to the Group Collections Manager or hospital concerned through the Case Manager/Financial Manager.
Regular follow up regarding feedback or action on short payments.
Contact private patients to follow up on outstanding payments or payments to be made daily prior to discharge.
Review and understand age analysis in terms of managing debtors’ days.
Follow up on all queries with Schemes in terms of their requirements.
Daily contact required with COID in terms of meeting submission requirements (i.e. all required documentation is available and submitted) and regarding outstanding payments.
Collaborate and build relationships with the various Departments in order to reduce the financial risk to the Company and to minimize outstanding collections.
Contribute positively to the Collections Team and assist in reducing any delays and backlogs in the Department to maximize collections with as little delay as possible
Closing Date 19 August 2025
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