Website Value Logistics
In today’s volatile market, companies’ successes are dependent on a robust distribution channel that is able to provide a framework to deliver their goods effectively. The Value Group, with over 3 decades experience in supply chain solutions, has become the supply chain partner of choice for man… read morey of South Africa’s leading brands. The Value Group was founded in 1981 by Group CEO, Steven Gottschalk, and listed on the JSE (Transport Sector) in 1998. At Value we believe that the needs of our customers are the driving force that has positioned us as one of the largest, most comprehensive transport and logistics companies in South Africa. Whether your requirement is for truck rental or a complete customised solution, the relationship you will enjoy with our organization is one of trust and reliability. Your business will be in secure hands. The Value Group operates throughout the Republic of South Africa and Sub-Saharan Africa and has become the leading supplier of merchandise transport, warehousing, distribution and logistics solutions. The Value Mission Statement Value Logistics is dedicated to building mutually beneficial long term relationships by understanding the unique requirements and expectations of our customers, designing and implementing cost effective logistics solutions, uplifting the communities we operate in by creating employment, investing in skills development initiatives and thereby creating sustainability for all stakeholders. 49 Brewery Road, Isando, 1600
Purpose of the Job
The purpose of this job is to ensure that daily planning, routing and scheduling of vehicles is done. Handle all aspects of collections and delivery and ensure customer satisfaction by staying in contact and relaying all communications concerning the delivery and collection.
Key Responsibilities
To monitor and track all vehicles to depart and arrive on the agreed time schedule
To ensure freight is collected and lodged by the respective logistics partners
Ensure all Couriers checklists are actioned and debriefed; vehicles checked; mobile phones/devices checked, and all PODs are checked prior to debrief
Maintain a presence on the warehouse floor while parcel sorting function is being performed, ensure freight is routed correctly and manifested correctly
To always ensure that drivers have their valid PrDP with them
Ensure that conduct is always both professional and beyond reproach and within the interests of Value and the client
Ensure freight on floor reports are clear as well as 1x1x1 report
Check on billing daily, this is imperative to close daily
Stats reports done, updated and handed to operations manager
To ensure that all non-conforming items are handled correctly as per claims procedure, advise and/or take corrective steps to prevent re-occurrence of damages/losses, all claims are actioned within 48 hours on conclusion in conjunction with the operations manager
To immediately highlight any problems/issues occurring with any client to management’s attention, a non-conformance and management of the freight as per request from the various clients
During debrief of vehicles, ensure effective debriefing of POD’s and collections, should a courier not return a POD, an immediate investigation must be instituted (not negotiable)
Encourage professionalism at all levels (especially between Value clients) and peers, departments and branches
Minimum Requirements
Grade 12 (Matric)
At least 2 years relevant experience within a Courier environment
Knowledge of Freight / Courier Industry
Skills Required
Proficiency in Microsoft Office Suite
Excellent verbal and written communication
Planning skills
Organisational skills
Problem-solving skills
Analytical thinking
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Apply via company website ( http://value.co.za ) or