Website Aramex South Africa
Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Our range of services includes internation… read moreal and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions. At Aramex, our unique business model and commitment to innovation drive every strategic decision. We enable a can-do attitude that underpins our people’s ability to take the initiative, learn from experiences, and find the right solution in every situation. This has proved highly successful, allowing us to swiftly adapt to challenging market conditions, execute last-mile delivery solutions, develop new products and services, and quickly respond to the customer's changing preferences. The Aramex network encompasses more than 600 offices in over 65 countries and employs over 15,900 people offering comprehensive logistics and transportation solutions to both retail and wholesale customers worldwide. We are a progressive company embracing the power of fresh thinking and technological innovation to transform our business and drive sustainability. We live in an era where technology transforms and influences our daily lives more than ever before; therefore, technological innovation is critical to our success. We are strategically leveraging technology in a variety of ways, acquiring or partnering with domestic-focused logistics companies that have strong local networks, for better and more efficient last-mile delivery solutions. 3 Henna Dolf West Richmond Park Milnerton, Western Cape 7441, ZA
Purpose of the Job
In partnership with the Global Commercial Excellence Team, the CRM Leader will be responsible for overseeing and directing the platforms, tools, and processes that drive commercial force effectiveness and business intelligence across the country. the CRM Leader will be accountable for enabling our sales organization and business strategies through providing creative solutions and insights over the design and implementation of our sales organization, effectiveness of programs, and deployment of tools within both the direct and indirect channels.
Job Description
Key Responsibilities
Establish productive professional relationships with key personnel particularly decision makers (FD’s, MD’s, CEO’s etc.)
Perform daily customer visits – Seeking Growth opportunities Min 3 customer visits a day
Responsible for teams monthly down trade report & visiting these customers.
Achieve Team Growth target (Cross sell and upsell with CRM’s in their portfolios)
Sign of on implementation plan between CRM & Sales (SOP etc.)
Monthly CRM Reporting – National result tracker and commission
Annual rate increase (Project manager form end to start)
Support / care take CRM portfolios during extended absence.
Drive data analytics – Power bi-reporting internal and to customers
Build solid relationship with team, providing guidance and on the job assessment.
Schedule CRM weekly team meetings
Adhoc support to Commercial manager
Job Requirements – Experience and Education
Minimum requirement is a Matric (Grade 12) qualification
Bachelor of Commerce Degree or similar qualification
3 Year corporate experience in managing a portfolio of clients
Need to have worked for reputable corporates
Proven track record of having made target
Industry experiences advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driver’s license and own reliable transport
Excellent communication skills
Leadership Behaviors
Execution & Accountability
Growth mindset
Innovation
Skills
Team Collaboration
Communication Skills
Customer Centric Mindset
Negotiation Skills
Problem Solving And Critical Thinking
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Apply via company website ( https://aramex.co.za/ ) or