Website Ford Motor Company of Southern Africa
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadersh… read moreip positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 200,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit www.corporate.ford.com.
Job Description
Strong interpersonal skills
Strong verbal & written communication skills
Problem solving skills
Time management
Adaptable & Proactive
Very strong Microsoft office skills
Must be results driven, NOT a timekeeper
Emotional intelligence
Knowledge of PANDA and ODBC
Responsibilities
Strong in Data analysis and Excel reporting
Handles investigations and quality reporting on Ford & VW parts
Manages imports, exports, and back orders
Take care of discrepancies, critical parts, and unboxing reports
Has a proactive and detail-oriented approach
VW Bot report submissions
Manage domestic dealer quality issues, providing timely support and solutions to ensure customer satisfaction.
Conduct regular quality audits and inspections to monitor compliance with established standards.
Report on inbound data
Support with dealer queries
Assist with VW cutoff process
Maintain a positive attitude and calmly respond to customers/dealers’ complaints.
Work closely with other departments to ensure timely resolution of issues.
Ability to multi-task and work in a fast-paced environment.
Qualifications
Matric/Grade 12 – Mathematics & English
National Diploma in engineering or Relevant Qualification will be an added advantage.
Minimum of 1 years of experience in Warehousing, Logistics, Automotive
Apply via company website ( N / A ) or
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