Relationship Manager – Alliance Banking

  • Full Time
  • Gauteng
  • Applications have closed

Website Access Bank

Access Bank South Africa brings you more than banking. We’re evolving to redefine the power of relationship. As your partner, we’re part of your business and community, giving you access to our advice, insight, specialist knowledge and experience from decades of banking across the globe. Toge… read morether with exceptional banking solutions, you get the advantage you need to grow sustainably. Access Bank Plc. is a leading full-service commercial Bank and operates across ten African countries, the UAE and UK, with representative offices in China, India and Lebanon.

REVENUE GENERATION, MEASURED AS INCOME VERSUS BUDGET

Maintain primary ownership of Alliance Partner portfolio (retention and growth)
Ensure a long-term sustainable relationship with solution-based selling to existing alliance partners

COST MANAGEMENT, MEASURED AS COSTS VERSUS BUDGET

Ensure all relevant costs for recovery are provided for
Ensure that costs are adequately contained

RELATIONSHIP MANAGEMENT

Actively develop strong client relations
Conduct regular partner visits and facilitate Alliance Partner MANCO’
Provide comprehensive call report for distribution to relevant stakeholders
Ensure effective on-boarding and complete end to end deliver
Manage client complaints and related processes
Take overall accountability for service delivery by enabling seamless Back Office function
Stay abreast of new industry developments, alliance partner and competitor market position

COMPLIANCE AND RISK ASSESSMENT

Ensure that alliance banking and its partners adhere to the Banks policies and procedures and ensure the overall hygiene and compliance of these relationships
Take ultimate ownership of the alliance partners risk management processes
Ensure that assessments and reviews are done timeously and any adverse requirements or findings are dealt with appropriately

NEW BUSINESS DEVELOPMENT

Pro-actively drive cross-selling in conjunction with payments, leveraged distribution partner ecosystem and forex
New product lines or distribution networks
New co-branded relationships

PEOPLE MANAGEMENT

Manage and develop direct and indirect reports involved in the operational management of alliance banking activities.
Strong partnering skills to indirectly manage output from partners and colleagues in support of the alliance banking function.

ACADEMIC KNOWLEDGE

Minimum of a 3-year business degree
Minimum requirement of a FAIS RE5 certificate

WORK EXPERIENCE

Minimum of 10 years general banking experience
Minimum of 5 years general banking experience at a management level
Knowledge of the Fintech/Alliance Banking environment
5 years of experience in growing and maintaining a portfolio of Fintech/Alliance Banking partners

Apply via company website ( N / A ) or

jobs.workable.com

 

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