The South African Revenue Service (SARS)
Job Purpose
To identify and provide key inputs on Reporting, Data Analysis, Process Improvement, Stakeholder Management, Business planning, Development of Operational Plans and Monitoring of Performance against plans.
Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Economics, Business, Public Administration or Project Management with 5 – 7 years experience in planning, strategic planning, research or analytics of which 2 – 3 years at a technically skilled level
OR
Senior Certificate (NQF 4) with 10 years experience in planning, strategic planning, research or analytics, of which 2 – 3 years at a technically skilled level
Job Outputs:
Process
Conduct research to investigate areas of concern in order to resolve problems and identify new solutions.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
Evaluate operational capacity planning and risk management planning and make recommendations for changes in order to achieve strategic objectives.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
Governance
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
People
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
Finance
Identify areas of financial risk and escalate.
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)
Client
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)
Behavioural competencies
Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Honesty and Integrity
Trust
Respect
Problem Solving and Analysis
Attention to detail.
Commitment to continuous learning
Organisational Awareness
Building Sustainability.
Technical competencies
Functional Policies and Procedures
Reporting
Data Collection and Analysis
Business Knowledge
Performance Management
Quality Management
Efficiency improvement
Reporting
Strategic Planning
Deadline:20th August,2025
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