Website PERI
With a turnover of € 1,846 million in 2022, PERI is one of the largest manufacturers and suppliers of formwork and scaffolding systems. With around 9,100 employees and well over 160 warehouse locations in more than 65 countries, the family-owned company with headquarters in Weissenhorn (Germany) s… read moreerves its customers with innovative system equipment and comprehensive services relating to all aspects of formwork and scaffolding technology.
Role Summary
To trouble shoot IT / Infrastructure problems, manage users, hardware, servers and clients. Software management and support services. Network and Security support.
Key Responsibilities
Responsible for second-level support, software installation, customer training and preventative maintenance in a large enterprise Windows network
Improvement of the Service quality and realization of internal processes.
Supporting global infrastructure rollouts and other IT projects.
Installation and configuration of clients via DSM (Computer support)
IT Assets Management / Procurement Management (Ivanti)
Monitor and maintenance of local network infrastructure
Monitor and maintenance of printer infrastructure
Identifying and logging potential IT problems. Prioritizing work in line with the appropriate service targets
Documenting methods and techniques to improve overall team performance
Interfaces/Internal Customers/ Suppliers
This position works closely with other team members in resolving customer issues and requests
Subsidiaries of IT HUB Middle East Africa
Other IT HUBS
IT Administrators
Service Owners
External Service Providers
Qualifications and Experience
MCSE (Microsoft Certified Systems Engineer) certification
Knowledge of project- and service management
Good knowledge and experience of remote access software and remote software installations, Networks, Telephony, printing, together with good knowledge and experience of IT hardware support, cloud-based technologies and experience of Service Management tools
Knowledge of Local Area Networking (LAN) and Wide Area Networking (WAN) technologies will be advantageous.
Key Attributes
Must work well in a team environment
Ability to work with minimal guidance / Supervision
Ability to work under pressure
Excellent communication and customer relationship skills
High Commitment level
Attention to detail
Excellent diagnostic and problem-solving skills
Flexibility
Administration skills
Learning & Researching
Willingness to travel
Apply via company website ( N / A ) or
jobs.peri.com