Website iKhokha
The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible… read more. Umhlanga Ridgeview Building, 1 Nokwe Avenue, Umhlanga Ridge, Durban, Kwazulu Natal 4319, ZA
Job Description
We’re on the hunt for a passionate and performance-driven Regional Retail Lead to take charge and elevate our retail operations to the next level. If you’re a natural leader with a sharp eye for opportunity, a commitment to outstanding customer experiences, and the drive to deliver results, this could be the perfect next step in your career.
So, what will you do?
The Regional Retail Lead will focus on device sales, stock availability, product visibility, training of formal retail and informal retail personnel on all iKhokha product offerings and processes and building strong relationships with our retail partners (Store managers, Sales Managers, Department Managers, Store Sales consultants). The Regional Retail Lead will have a team of direct reports, both in the formal and informal Retail environment and will drive the above mentioned disciplines through their direct report.
In addition to the above, you will:
Sales:
Responsible for devices sales and activation, within designated territory
In store and informal activations will be required from time to time
Sales reporting to be done as and when required.
Stock Availability:
Ensure that stock shortages are escalated through to the relevant channels early and effectively
Stock level reporting disciplines to be driven through instore agents
Deliver insights to management and propose improvements to better manage stock availability.
Training:
Develop and execute in-store iK training programs to support staff representing/selling iK products in retail partner stores
Provide reports on completed training programs and deliver insights to management on proposed improvements.
Account Management:
Foster strong and trustworthy relationships with retail partners in your region
Liaise with in-store consultants to drive promotional activity, competitions, and incentives to support iK sales
Analyse market insights to determine industry and customer trends and propose opportunities to management to action within your region
Research and identify opportunities for continuous improvement on training, increasing retail instore sales and relationship building across all regional stores in your portfolio
Collect competitor information and provide feedback reports based on your analysis
Be responsible for all stores within your regional territory and ensuring KPIs are met.
Merchandising:
Product visibility and accessibility for end consumers
Negotiations at a store level to consistently improve product visibility and cross merchandising.
Reporting / Monitoring:
Responsible to fully adopt the companies chosen platform to monitor and measure instore agent activity
Drive the discipline of logging required activity on the chosen system
Responsibility for ensuring that direct reports are using the chosen system as is required.
Qualifications:
Minimum of a matric qualification.
University degree/ National Diploma in Marketing, Sales or similar – desirable
Deal breakers:
At least 3 years sales operations, retail sales or field sales experience of which 1 year must be servicing a big retailer within the SA retail sector and managing a team of people.
Additional Skills & Knowledge:
Proficient in English and other South African Languages.
Has a strong background in consumer electronics / technology
Computer literate with knowledge of all Microsoft Office applications and proficiency using Excel and PowerPoint.
Apply via company website ( http://www.ikhokha.com ) or
jobs.smartrecruiters.com