Website Toll Group
At Toll, we’re on a mission to help move the businesses that move the world. And that’s exactly what our people do every day. With over 130 years’ experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale – and smarts – to solve any logistics, transpo… read morert or supply chain challenge. At Toll, we do more than just logistics. We move the businesses that move the world. Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.
PRIMARY DUTIES & RESPONSIBILITIES
Manage Incoming emails and requests for estimates from customers and team
Gather data and analyse requirements from the request form to produce the estimates. Volumes and target rates to be applied accordingly
Decide on best routing option and mode of transports
In case of significant volume estimates, this must be escalated to supervisor or manager
Input data into share-point
Close Co-ordination with operations and clients in terms if rates to ensure accurate output
Correct prioritisation of clientele through identification of strategic clients in terms of numbers (eg Top 50)
Ensure standard tariffs are adhered to ,any tariff changes must be approved by department managers
Engage with service providers eg shipping lines , airlines, transportation companies to obtain pricing
Engage with Toll offices and agents in a professional manner
Rate negotiation for non- key countries and negotiation for spot rates
Every estimate must be checked by yourselves and the supervisor (when required) before issuing to the client
Accuracy and all charges must be taken into consideration
Focus on following up on estimates done, rates etc and updating estimate register on a daily basis
Follow the Estimate Process accordingly
Cargo Wise User
Deadline:22nd August,2025
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