Arjo
The purpose of the Rental Technicians – Driver (Night Shift and Weekends) is to ensure the successful and efficient performance for Rental Operations. This requires the Rental Technician to supply rental systems to the end-users, up-lift and disinfect/clean the used systems to ensure quick turn-around and availability
As the Rental Technician-Driver you will be responsible for:
Essential Duties and Responsibilities:
Delivery, Installation, Cancellation and Collection Duties
Delivery, installation and collections of rental systems (pumps and mattresses) completed with the highest level of skill / customer service and within the companies SLA time frames of 4 hours
Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
Troubleshooting/faultfinding, on Medical Pumps and Mattresses
Adequate stock maintained in vehicle for efficient service turnaround
Maintain Vehicle in a lawful manner and in accordance with Company Policies
Perform Other relevant duties as requested
Advise management of trends and developments in the market.
Conduct daily cycle counts and stock take
Safe storage and use of laundry agents including correct cleaning agents used in correct quantities for each task
The technician must be available to work night shift on weekdays as well as every Saturday and Sunday. The role is rostered with 5 days off in a 14-day cycle (65 working hours in a 14 day cycle).
Administrative Duties:
Completing of Installation & Cancellation documentation, uploading the data on the data capturing system.
Completing of daily asset count books.
Assist with completing Installation and cancellation forms when assisting field technicians
Other administrative duties where need be
Quality System Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Knowledge and Experience:
Grade 12 or equivalent.
At least 1-2 years’ work experience
Customer Service Orientated
Valid driver’s license and experience in driving and maintaining a company vehicle
Ability to work independently
Personal Qualities:
Energetic
Team worker & player
Excellent time management skills
Adhere to policies and procedures
Punctual
Well spoken
Well presented
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