Website Visa
Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people’s lives and creates economic development opportunities. In today’s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa – worldwide acceptance, reliability, … read moreversatility and leadership. Sponsoring the Olympic Games makes good business sense for Visa and our clients. Impacting Lives Sponsorships, like Visa’s commitment and support to the Olympic Movement, National Olympic Committees and national teams, have helped ensure the continued success of the Olympic Games. Visa has provided direct economic support to stage the Games themselves and provided untold direct support to thousands of Olympic athletes through support of National Olympic Committees. Additionally, Visa supports Olympic teams and individual athletes through its global Team Visa program, providing financial support, life-skills training and valuable marketing exposure in pursuit of their Olympic Dreams. Building Business, Uniting the World Financial institutions and merchants benefit greatly from Visa’s Olympic Games marketing platform, which they use to connect with cardholders on a level that goes beyond commerce. During the Beijing 2008 Olympic Games, 573 financial institutions and 491 merchant partners around the world participated directly in Visa Olympic Games promotional programs. Visa was the first sponsor to mount destination marketing programs linked to an Olympic Games host city. For the Vancouver 2010 Olympic Winter Games, Visa partnered with Tourism Vancouver and Tourism Whistler to promote both domestic and international travel to these beautiful destinations. Payments at the Games At every Olympic Games, Visa is responsible for creating and managing the entire payment system infrastructure across all Olympic venues, including hundreds of point-of-sale acceptance devices and a dedicated ATM network at competition and non-competition venues, including the Main Press Centre, the International Broadcast Centre and the Olympic and Paralympic Village. As a service to its cardholders at the Olympic Games, Visa provides multilingual emergency services and general assistance for cardholders.
We are seeking a highly motivated and experienced Manager, Issuing VAS – Solutions Sales Manager. The ideal candidate will have significant experience within the financial services industry and be able to understand and navigate the unique challenges brought forward by issuing clients.
The Manager, Issuing VAS – Solutions Sales Manager helps potential customers understand, compare, and contrast the solutions that are available and helps ensure that the solutions work successfully once the buying decision has been made. This role will work side by side with the local country teams to sell and retain VAS Issuing solutions to Financial Services provides.
This role for is part of the larger Value-Added Services Sales function, with expected focus on the sale of services related to payments and account to account transactions in the market, and potentially over time expand to other products and services. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Engineering, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing.
Key Responsibilities
Act as Subject Matter Expert (SME) for all Issuing VAS solutions
Lead the solution design discussions as well as deep dive workshops with customers to clearly define the customer specific solution
Drive Tier 1/large scale direct bank and reseller projects
Assist with RFI/RFP requests to provide polished, well thought responses to answer the customer’s inquiries
Partner closely with cross functional teams to ensure seamless client transitions, interacting with and influencing all levels of the organization, including senior executives
Identify potential issues related to implementation and coordinate resolution of issues by working with the required stakeholders
Ensure Solution Design Guides are completed accurately and expeditiously
Assist in creating and managing internal documentation
Reinforce Standard Operating Procedures (SOPs) internally and externally
Verify the client has met requirements to support the solution and ensue they understand the expectations of the implementation phase
Successfully manage multiple customer engagements concurrently
Work with downstream payment service providers, card networks & other third parties during the implementation
Adopt a solution-oriented mindset and continue to think how we can improve our customer experience
Provide market feedback and updates to the Product organization to enhance solutions and communicate best practices
Embrace teamwork while promoting a positive culture of openness and flexibility
Essential Functions
Accountable to driving and achieving the Payments and Account to Account Solutions, potentially inclusive of other Issuer Value Added Services over time, booking and revenue lines through collaboration and partnership with Account Executives and Account Managers through acquisition of net-new customers or upsell of existing clients.
Acquisition of new clients and retention/ growth of existing clients in partnership with market product teams
Understand clients’ complex challenges/ problems and uses of Visa technology to drive solutions with said technology.
Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.
Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions’ technical capabilities and advantages.
Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions.
Identify, qualify and quantify market specific opportunities in close cooperation with local relationship management and product teams.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Preferred Qualifications
4 or more years of work experience with a bachelor’s degree or 2 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Proven experience in project leadership
Effective communication, interpersonal, and collaboration skills to guide and change perspectives of high-ranking international clients. Portugues language proficiency is an advantage.
Comprehensive knowledge of the payments landscape, including principal entities, competitive dynamics, and industry developments
Proficient language skills for negotiation, conversation, and presentation in English
Capable of autonomous work while also being an active team player
Technical proficiency with an ability to grasp complex tech solutions and market challenges
In-depth insight into the payment’s ecosystem encompassing risks, customer engagement, payment security, processing, and compliance mandates
A natural aptitude for simplifying and communicating intricate ideas effectively
Confident in speaking and engaging with both high-level executives and technical experts
Exceptional analytical and problem-solving capabilities
Cultural awareness and strong skills in managing various interpersonal relationships
The skill to articulate complex systems straightforwardly to business units and with technical detail to IT groups
Proactive in understanding client needs to tailor implementation specifically
Anticipates client preferences and customizes presentations and demos to align with them
Foresees stakeholder objections and prepares strategic plans to lessen their effects
Apply via company website ( http://www.visa.co.za/za ) or
jobs.smartrecruiters.com