Website Hello Group
The Hello Group exists to create game-changing integrated consumer and business services for migrant and marginalised communities. Our services are co-created to be low cost, easily accessible and amazingly simple to use with technology at the very core. By constantly evolving for consumers and rese… read morellers we maintain market leadership and entrench the Hello Group within the fabric of our communities. We know we have succeeded when we are the dominant telecom, financial, business, travel, and media service provider within our target markets, very few people leave us for the competition and we get more new customers from referrals than from active selling. Hello. To a better future. Centurion Gate Office Park Centurion Pretoria, Gauteng 0157 South Africa
Description
Hello Group is seeking to appoint a dedicated Collections and Support Administrator for Hello Rides to offer rent-to-own motorcycles to delivery drivers who bank with Hello Paisa. We are looking for a strong, detail-oriented administrator to provide operational and client support. The successful candidate will play a key role in ensuring smooth administration, accurate record-keeping, and effective communication with our drivers.
Duties and Responsibilities
Rental Collections:
Contact existing drivers to collect outstanding weekly rental payments.
Negotiate and follow up on overdue payments professionally and firmly.
Claims Administration:
Assist drivers with claim submissions by gathering statements and required documentation.
Collate and submit claims accurately and within set deadlines.
Asset & Document Administration:
Manage the motorbike key register, tracking all key movements in and out of the control room.
Administration & Filing:
Perform general filing, record-keeping, and document organisation.
Undertake ad hoc administrative tasks aligned with operational requirements.
Minimum Requirements
Strong communication and interpersonal skills (confident in both debt collection and client support).
Excellent administration and organisational skills with attention to detail.
Experience in claims handling and debt collection (essential).
Proficiency in using computer systems and capturing data accurately.
Ability to multitask and prioritise in a fast-paced environment.
Strong problem-solving skills and ability to work under pressure.
Customer-centric attitude with a professional and supportive approach.
Deadline:8th September,2025
Apply via company website ( http://hellogroup.co.za/ ) or
hellogroup.erecruit.co