Website Rectron South Africa
Rectron is a dynamic and innovative ICT company offering software, networking, data centre solutions, surveillance, data storage and cloud computing. Our services comprise sales, distribution, technical support, assembly, repairs and financing for resellers, retailers, ISPs and end-customers. We ar… read moree flexible, agile and client-focused and we’re always a step ahead in the fast-paced digital universe. With a state-of-the art automated warehouse and advanced logistics, we are passionate about servicing small and medium-sized businesses, but we also have the logistics capabilities to service larger organisations too. Through many years of experience, we have a solid understanding of market challenges and customer requirements and we are constantly expanding our products and services in line with shifting needs and trends. Like us, we want our partners to grow, thrive and succeed. Our customers include a broad ICT reseller base, system integrators, value-added resellers, mass retail groups, independent store-owners, e-commerce stores, telecommunication businesses and ISPs. The end-users of our products include consumers, SMEs, corporate organisations, the hospitality industry, government, educational institutions and mining houses. Our approach to business is to deliver service excellence, to assist our clients proactively, to share and grow skills and to assist our customers in developing their businesses. We are easy to do work with, with an open-door policy and a 'can-do’ entrepreneurial spirit. We partner with tier 1 vendors to provide only the best solutions for the channel. Some of our strategic vendors include Acer, Asus, Canon, Intel, Lenovo, Microsoft and Samsung. Our sole distribution brands include Everki, Gigabyte, MakerBot, Ricoh and Transcend. Rectron is based in South Africa, with a broad national footprint and the ability to service resellers and retailers across southern Africa. We have branches in all major South African cities, including Johannesburg, Cape Town, Durban, Bloemfontein and Port Elizabeth. Our operations extend into SADC countries such as Namibia, Botswana, Zimbabwe, Mozambique and Zambia. Rectron is part of the Mustek group, the largest assembler of personal computers in South Africa. 152 15th Road Randjespark Midrand
Primary Objectives:
Customer Base
Managing the assigned customer base, building strong relationships and driving key product lines
Assisting with ALL customer enquiries when needed
Contact details to be updated on Customer Base and on ERP system
Managing the credit limit available and cover where needed.
Ensure that accounts are current, and queries resolved
Signing up new customers that meet the criteria
Sales & Pipeline Management
Adequately understand the order process on Rectron’s ERP system. Read customer requests carefully, ensuring that quotes are done quickly and accurately
Ensure month on month growth in partner base across all brands
Identify new markets, business opportunities, grow and service existing customers
Ensure that the team pipeline is accurately up to date and maintain pipeline coverage in order to achieve monthly sales targets
Work with the Rectron Product Management team to identify opportunities for growth across all Rectron brands
Build, develop and maintain relationships with existing and new customers
Represent Rectron at trade exhibitions, events and demonstrations
Understand and successfully complete the sales cycle to meet monthly targets
Query Management
Should there be any queries on orders by partners, ensure that queries are raised with the correct department as quickly as possible and then providing all stakeholders with the necessary feedback
Knowledge
Maintain a good level of knowledge across all Rectron product and solution offerings
Online training must be up to date and completed when required
Attending scheduled internal and external training sessions when needed (after 17:00 or weekends if needed)
Share knowledge within the team using internal tools Identify client’s markets, design a sales strategy to fit each client’s requirements while advising clients on upcoming product developments
Gather market and customer information and provide feedback on future buying trends
Communications
Communicate in a clear and professional manner both internally and externally
Ensure that all quotes are responded to within the Rectron SLA time frame
Proactively communicate status updates to resellers, especially in times where there might be a delay in operations
Clear communications with internal stakeholders (Product Managers, Warehouse, Admin etc.)
Proactively keep your Sales Manager up to date with regards to your pipeline
Education/Qualification
Minimum: Matric or higher education preferably Sales/IT qualification
Experience (experience required for the job)
At least 2 years’ experience in an IT sales environment
Proficiency in using Microsoft suite applications
Relevant brand knowledge and excellent communication engagement.
Business acumen refers to a high level of alertness to the business landscape
Strong customer relationships
Self-motivated and driven to go beyond the sales targets given
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Apply via company website ( http://www.rectron.co.za ) or