Website Four Seasons Hotels and Resorts
Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one… read more hotel to 100+ in 40+ countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 50 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always. Four Seasons Hotel The Westcliff, 67 Jan Smuts Avenue, P.O. Box 2700, Saxonwold 2132, Johannesburg, South Africa
Job Summary
Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
Selects and manages external vendors to deliver specialised training on service and/ or management skills
Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning
Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
Markets the learning function’s programs, initiatives, and online learning
Prepares and produces training calendars that reflect performance gaps and learning needs
Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies
Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
Bases the direction for learning on a thorough Learning Needs Analysis
Regularly benchmarks the learning function with Learning Success Levels
What to Expect:
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence
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Apply via company website ( http://www.fourseasons.com ) or