Systems Analyst DC- Insure -Telesales Consultant – Park Square (KZN) DC- Life Telesales Consultant- Park Square (KZN)

  • Full Time
  • Gauteng
  • Applications have closed

Discovery Limited

Job Purpose

Understand the business requirements, and through a structured process, document, validate and translate it intfunctional specifications that are used by developers tdevelop a technical solution. Test and validate the functionality of the technical solution against the business requirements. Ensure that the business requirements are delivered in the implemented solution. Interface between the business customer and the development team with regards tthe business, non-functional and functional requirements.

Key Outputs may include but are not limited to:

Analysis, Documentation & Design Skills

Business and technical requirements gathering and analysis thereof, and ensuring requirements and expectations are met, and that all possible scenarios are covered.
Formulation of analysis documentation, Functional Specifications, Interface Specifications, and prototypes in accordance with industry standards and team best practices.
Perform analysis on system interfaces and create corresponding interface specifications.
Introduction of Business Process improvements, and formulation of Process Diagrams.
Provide support tbusiness in implementing effective and efficient solutions.
Implement, configure, and test feasible solutions, and evaluate alternative workflow solutions.
Analyze, model, and interpret data using different tools and techniques.
Collaborate with the team and stakeholders tdesign solutions and develop alternative proposals, tensure that the intent of the business requirement is met.
Define functional requirements in accordance with the solution architecture proposed tmeet the business and functional requirements.

Facilitation Skills

Conduct Functional Specification walkthroughs with developers and participate in collaborative problem solving workshops.

Technical Skills

Good understanding of UML, specifically:

Use Case Diagrams & Narratives
Sequence Diagrams
Activity Diagrams
Entity Relationship Diagrams

Testing Skills

Creation, review, maintenance and execution of test cases, scenarios, and results.
Functional Testing of delivered functionality against gathered business requirements and test cases and scenarios.
Non-functional testing including security, usability, performance, and reliability testing as per team best practices and standards.
Defect management and regression testing (where applicable), including providing input intthe generation of automated test scenarios.

Support & Troubleshooting Skills

Escalation and management of issues identified during a project / BAU.
Production log analysis & management including root cause analysis.
Problem resolution and troubleshooting.
Identify options for potential solutions and assess them for both technical and business suitability.
Work closely with developers, testers, and a variety of end-users tensure technical compatibility and user satisfaction.

Progression Skills

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Work Experience

Minimum of 3-5 years’ experience in Technical Systems Analysis and Integration.
Experience in Agile (breaking down Epics intsmaller User Stories, estimating, and writing User Stories).

Preferred:

Experience working in a SAFe environment
Experience in Data Analysis (preferred)

Technical Skills:

BPMN 2.0
UML Modelling
Data modelling (minimum being able tunderstand these.
Intermediate and Senior Systems Analysts must be able tmodel data)
Use Cases High standards for delivery
Requirements definition
User Story definition
Web-services exposure
Agile project delivery
Structured and analytical problem solver
Process Mapping

Preferred:

Experience with Sparx Enterprise Architect, Rational Rose, or similar.
Experience in Software Development.
Experience with API’s.

Personal Attributes or Competency Profile:

Values Driven
Optimistic
Learns on the Fly
Resilient Instils Trust
People Savvy
Drives Results
Problem Solver
Stress Management
Time management and prioritization
Learning orientation
Innovation
Bias for action
Teamwork and co-operation
Critical thinking
Strong analytical and problem-solving skills
Navigate ambiguity and complexity

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