Website City Property Administration (Pty) Ltd
City Property is a residential and commercial property management company which counts two listed property investment companies, Premium Properties and Octodec Investments, amongst its major clients, in addition to a large number of private clients. City Property’s managed portfolio comprises more… read more than 433 buildings. City Property manages over 1.5 million square metres of malls, convenience shopping centres, industrial workshops, warehouses, offices, 9963 residential flats and apartments and retail outlets. We have a combined lettable area of commercial space in excess of 1,5 million square meters. We are dedicated to the future and as we strive for excellence, we must remain forthright in the things we value which are encapsulated in our positioning statement. Our positioning statement works on several levels: By 'addressing'​ the future, we provide commercial and residential addresses. By 'addressing'​ the future, we take care of the needs of the future. By 'the future'​, we mean future generations, indicating our long-term commitment. By 'the future'​, we also mean all those who will play a role in the cultural, social and economic revival of our city centres. CPA House, 101 Du Toit Street, Pretoria
Description
The purpose of the role is to effectively manage arrears and perform certain administration for the department.
Managing tenant accounts.
Follow up and collect all outstanding monies from current and ex-tenants who are in arrears.
Negotiate payment arrangements.
Provide statements to relevant parties when required.
View banking unallocated and suspense accounts for payments received with incorrect reference numbers and send correct information to banking.
Provide feedback on arrears as required.
Ensure that all files handed over to Legal are accurate and complete.
Resolving tenant queries (e.g. account reconciliation, assessment rates, utilities etc.)
Credit control administrative duties.
Ensure that the credit control policies and procedures are complied with.
Sign an MOU with all tenants for which payment arrangements are made.
Send out the appropriate default letters.
Blacklist all tenants as per company policy.
Update the notes on the arrears report daily.
Ensure that all instructions are issued are accurate, complete, and authorised in terms of the SODA timeously where adjustments to tenant accounts are to be made.
Update and correct tenant information as required.
Reconcile credit balance accounts to make sure that they are correct.
Check the rent-roll reconciliation report monthly.
Attend to tenant CRM cases timeously & effectively.
Communicate on a regular basis with the Property Manager regarding problematic tenants.
Perform administrative functions for the department.
Prepare documents for the department, correspondence, etc.
Prepare monthly packs as required.
Minute taking in meetings.
Accurate filing of documents.
Provide assistance with the annual leave control for the department (building managers).
Coordinate the training for new staff.
Diary management and preparing in advance to ensure that there is no duplication in the dairy and allowing for rescheduling of meetings as required.
Ensure that the teams are fully aware of scheduled appointments.
Book meetings and meeting venues.
Coordinate and provide administrative duties related to community projects and social events.
Ensure good housekeeping of the department.
Managing the petty cash.
Monitor team movements to ensure familiarity regarding their whereabouts.
Organize parking as required.
Control and collect all documents required for performance reviews and complete the necessary checklist/control sheet. Follow up with employee regarding outstanding reports.
Requirements
Qualifications & Experience:
Matric qualification required (with accounting as a subject preferred).
Up to 2 years credit control experience required.
1 year experience in administration.
Apply via company website ( http://www.cityproperty.co.za ) or
cityproperty.mcidirecthire.com