Website Ares Holdings
Ares Holdings, a South African company, connects global brands with Southern African consumers through a multi-channel network encompassing 2500+ wholesale doors, 50+ retail stores, and e-commerce platforms. Our business model promotes long-term and sustainable brand growth withi… read moren the footwear, apparel, and accessories sector. Drawing on industry expertise, we offer comprehensive solutions, a robust distribution network, advanced technology, and a deep understanding of brands, making us the preferred partner for brands entering or expanding in the region. Cape Town, Western Cape
Job Description
Birkenstock Menlyn is looking for a sales assistant to join their team.
Company Values:
We commit to the wellbeing of our team.
We work with a positive attitude.
We believe in our team.
Responsibilities:
Customer Service & Sales
Acknowledge every customer within 30 seconds.
Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
Close the sale & secure add on sales.
Invite your customer to back & turn them into Birkenstock fans.
Monitor your daily sales against your individual budget every few hours.
Inventory
Replenish footwear, apparel and accessories from the storeroom daily.
Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
Ensure stock entries in the POS systems are accurate.
Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
Process customer orders.
Daily Operations
Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
Assist the manager with open and closing the store.
Training
Your training is your responsibility.
Ensure you are allocated a buddy initially & that you learn from them.
You must attend quarterly training sessions & complete the assessments.
Ensure you receive monthly feedback from your manager.
Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
These are essential as they will determine your eligible for promotions.
Merchandising
Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
Ensure sizes are replenished.
Assist the team to change the windows/ Mannequins fortnightly.
Ensure POS materials are stored in the area to avoid damage.
Grade 12 or Equivalent
Min. 6 months customers services experience
Birkenstock knowledge advantageous
Able to work flexible shifts.
Perks & Benefits
You get to work for a rapidly expanding distributor with aspirational brands.
Comprehensive health benefit
Quarterly Uniform allowance
Staff discount (50% off for you and your family across all the brands within the group)
Company performance incentive scheme
Long-service incentives
Holistic Employee Wellness programme
The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
Closing Date 15 September 2025
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Apply via company website ( www.aresholdings.co.za ) or